topic Re: Second Hand SKY HD boxes - A word of Caution in Sky+

Second Hand SKY HD boxes - A word of Caution

nigea99 — Wed, 30 Oct 2024 08:25:39 GMT

It has come to our attention that SKY seems to have changed their policy regarding paring exsting SKY HD box subscription cards to other SKY HD boxes (i.e. a different box to the one it is currently /has been paired) & this will no longer be allowed.

In the past we have often advised that customers with a defective SKY HD box could source a second hand box & pair their card to allow customers to continue with a SKY HD box rather than have to switch to SKY Q or SKY Glass/Stream - but we now need to advise that this seems to no longer be an option

Thus we do have to caution anyone thinking of buying a second hand SKY HD box to be able to continue with their subscription

Re: Second Hand SKY HD boxes - A word of Caution

Exiled-in-HH — Wed, 30 Oct 2024 08:51:58 GMT

Sky should make a stronger public statement about the discontinuation of support for Sky+ HD services🤔

Re: Second Hand SKY HD boxes - A word of Caution

TimmyBGood — Thu, 31 Oct 2024 11:27:06 GMT

@Exiled-in-HH

I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.

Perhaps worth noting that the contract always made a distinction between the hardware device and the subscription service associated with the viewing card.

Re: Second Hand SKY HD boxes - A word of Caution

Exiled-in-HH — Thu, 31 Oct 2024 18:25:21 GMT

@TimmyBGood wrote:
@Exiled-in-HH

I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.

Perhaps worth noting that the contract always made a distinction between the hardware device and the subscription service associated with the viewing card.

Correct ... BUT a responsible company might want to protect their customers from wasting money🤔