https://helpforum.sky.com/t5/Sky/Code-25-on-some-spots-channels/m-p/4772734#M152505 <P>To clarify, this has nothin̈g to do with your broadband connection. It's a problem with your dish setup, most likely either a slight misalignment, or if it's more than 5 years old, a failing LNB.&nbsp;</P> <P>&nbsp;</P> <P>Unfortunately Sky no longer provide engineer support for Sky+ customers, unless you have Sky Protect, so you'll need to engage a local satellite installer to take a look for you. Or now might be the time to upgrade to Sky Q. Installation will involve correcting dish issues at no additional cost.</P> Sun, 29 Sep 2024 09:14:41 GMT Mark39 2024-09-29T09:14:41Z https://helpforum.sky.com/t5/Sky/Code-25-on-some-spots-channels/m-p/4772709#M152504 <P>Channels 404, 406, 407 &amp; 408 no signal code 25. I managed to watch the cricket on 401 on Friday, all other channels that I use or can see appear to be OK. I have reset both my router &amp; Sky box as well as gone through the code 25 fault process everything seems correct according to that process. Any ideas? Very strange.</P><P>&nbsp;</P> Sun, 29 Sep 2024 08:59:30 GMT https://helpforum.sky.com/t5/Sky/Code-25-on-some-spots-channels/m-p/4772709#M152504 DaveGee1 2024-09-29T08:59:30Z https://helpforum.sky.com/t5/Sky/Code-25-on-some-spots-channels/m-p/4772734#M152505 <P>To clarify, this has nothin̈g to do with your broadband connection. It's a problem with your dish setup, most likely either a slight misalignment, or if it's more than 5 years old, a failing LNB.&nbsp;</P> <P>&nbsp;</P> <P>Unfortunately Sky no longer provide engineer support for Sky+ customers, unless you have Sky Protect, so you'll need to engage a local satellite installer to take a look for you. Or now might be the time to upgrade to Sky Q. Installation will involve correcting dish issues at no additional cost.</P> Sun, 29 Sep 2024 09:14:41 GMT https://helpforum.sky.com/t5/Sky/Code-25-on-some-spots-channels/m-p/4772734#M152505 Mark39 2024-09-29T09:14:41Z