https://helpforum.sky.com/t5/Sky/Remote-control-and-tv-update/m-p/4758041#M152281 Hi, my remote control has lost all functions, i have only 2 working buttons volume control swithes tv off and number 1 lowers volume. I have orderd a new remote but nothing has arrived, i also follwed the update on the tv but now cant continue as i cant access settings to complete as remote not working. I am now left with "your connected, press to continue" on my screen and no means of completing the process. Help!!! Fri, 20 Sep 2024 12:12:54 GMT Colt72 2024-09-20T12:12:54Z https://helpforum.sky.com/t5/Sky/Remote-control-and-tv-update/m-p/4758041#M152281 Hi, my remote control has lost all functions, i have only 2 working buttons volume control swithes tv off and number 1 lowers volume. I have orderd a new remote but nothing has arrived, i also follwed the update on the tv but now cant continue as i cant access settings to complete as remote not working. I am now left with "your connected, press to continue" on my screen and no means of completing the process. Help!!! Fri, 20 Sep 2024 12:12:54 GMT https://helpforum.sky.com/t5/Sky/Remote-control-and-tv-update/m-p/4758041#M152281 Colt72 2024-09-20T12:12:54Z https://helpforum.sky.com/t5/Sky/Remote-control-and-tv-update/m-p/4758043#M152282 <P>Which Sky System do you have?</P> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;"><STRONG>1.</STRONG> Sky Plus (<A href="(&lt;a href=" target="_blank" rel="noopener">Sky Plus Forum</A>)<BR /><STRONG>2.</STRONG> Sky Q (<A href="https://helpforum.sky.com/t5/Sky-Q/bd-p/skyq" target="_blank" rel="noopener">Sky Q Forum</A>)<BR /><STRONG>3.</STRONG> Sky Glass &amp; Live (<A href="https://helpforum.sky.com/t5/Sky-Glass-Live/bd-p/sky-glass" target="_blank" rel="noopener">Sky Glass &amp; Live</A>)<BR /><STRONG>4.</STRONG> Sky Stream (<A href="https://helpforum.sky.com/t5/Sky-Stream/bd-p/sky-stream" target="_blank" rel="noopener">Sky Stream</A>)</DIV> Fri, 20 Sep 2024 12:16:50 GMT https://helpforum.sky.com/t5/Sky/Remote-control-and-tv-update/m-p/4758043#M152282 Annie+UK 2024-09-20T12:16:50Z https://helpforum.sky.com/t5/Sky/Remote-control-and-tv-update/m-p/4758095#M152283 <P>Sounds like Sky Stream or Glass. Recovery instructions here:&nbsp;<A href="https://www.sky.com/help/articles/sky-glass-stream-wont-turn-on" target="_blank">https://www.sky.com/help/articles/sky-glass-stream-wont-turn-on</A></P> Fri, 20 Sep 2024 12:29:52 GMT https://helpforum.sky.com/t5/Sky/Remote-control-and-tv-update/m-p/4758095#M152283 Mark39 2024-09-20T12:29:52Z