https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735687#M151758 <P>Try performing a <STRONG>New Install</STRONG><BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">See question <STRONG>Q21</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG></DIV> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">Additional help with your viewing card can be found <STRONG><A title="Sky viewing card help" href="https://www.sky.com/help/articles/sky-viewing-card-help-activate-plus" target="_blank">here</A></STRONG></DIV> Fri, 30 Aug 2024 08:05:37 GMT Annie+UK 2024-08-30T08:05:37Z https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735319#M151749 <P>Hi. My sky mini box has stopped working, I connected an old sky + box instead of it, its working OK except for I have no HD channels, which is a real loss. I have done what was recommended on the HD channel fix prompt but no joy. Can anyone help me sort this. My main room is sky +. Thanks in advance</P> Thu, 29 Aug 2024 17:33:28 GMT https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735319#M151749 Cillbill 2024-08-29T17:33:28Z https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735329#M151750 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4165517">@Cillbill</a>&nbsp; Is the mini a sky+hd box or an sd only box&nbsp;</P><P>&nbsp;</P><P>if sd that will be why you have lost hd and need to replace it with a +HD Box</P> Thu, 29 Aug 2024 17:41:54 GMT https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735329#M151750 SKY1992bf 2024-08-29T17:41:54Z https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735392#M151755 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4165517">@Cillbill</a>&nbsp;I suspect your mini box is a SkyHD (not Sky+HD) Multiscreen box, which can receive HD broadcasts but has no recording functionality?</P> <P>&nbsp;</P> <P>If you can find one you can replace it with another SkyHD (DRX595) box, or as&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2733237">@SKY1992bf</a>&nbsp;posted, a Sky+HD box (DRX890 or DRX895). There are used Sky+HD boxes available to buy cheaply on ebay - around £30. SkyHD boxes are rarer.&nbsp;&nbsp;</P> Thu, 29 Aug 2024 18:55:18 GMT https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735392#M151755 Mark39 2024-08-29T18:55:18Z https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735527#M151756 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2733237">@SKY1992bf</a>&nbsp; and <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639">@Mark39</a>&nbsp; Thanks for the replies, the box I changed from is a DRX595L and I changed it to a DRX890WL. Is this where my problem lies do ye think.Thanks again for the help.</P> Thu, 29 Aug 2024 21:23:54 GMT https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735527#M151756 Cillbill 2024-08-29T21:23:54Z https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735658#M151757 <P>A DRX890 is a Sky+ HD box so should be able to receive HD broadcasts ... where did you obtain the DRX890 from?</P><P>&nbsp;</P><P>Are any subscription channels active on the replacement DRX890 box?</P> Fri, 30 Aug 2024 07:30:50 GMT https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735658#M151757 Exiled-in-HH 2024-08-30T07:30:50Z https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735687#M151758 <P>Try performing a <STRONG>New Install</STRONG><BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">See question <STRONG>Q21</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG></DIV> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">Additional help with your viewing card can be found <STRONG><A title="Sky viewing card help" href="https://www.sky.com/help/articles/sky-viewing-card-help-activate-plus" target="_blank">here</A></STRONG></DIV> Fri, 30 Aug 2024 08:05:37 GMT https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735687#M151758 Annie+UK 2024-08-30T08:05:37Z https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735694#M151759 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4165517">@Cillbill</a>&nbsp;have you transfered the Viewing Card from your old box to the new one and paired them?&nbsp;</P> <P>&nbsp;</P> <P>Unrelated, but you also need to set Single Feed Mode on in the DRX890 as it has (I assume) only a single cable from the dish.</P> Fri, 30 Aug 2024 08:14:59 GMT https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735694#M151759 Mark39 2024-08-30T08:14:59Z https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735878#M151762 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/52939">@Exiled-in-HH</a>&nbsp;I inherited it from a friend when she upgraded.</P> Fri, 30 Aug 2024 10:55:05 GMT https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735878#M151762 Cillbill 2024-08-30T10:55:05Z https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735913#M151763 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4165517">@Cillbill</a>&nbsp;wrote:<BR /><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/52939">@Exiled-in-HH</a>&nbsp;I inherited it from a friend when she upgraded.</P><HR /></BLOCKQUOTE><P><SPAN>Are any subscription channels active on the replacement DRX890 box?</SPAN></P> Fri, 30 Aug 2024 11:23:09 GMT https://helpforum.sky.com/t5/Sky/Sky-mini-and-hd/m-p/4735913#M151763 Exiled-in-HH 2024-08-30T11:23:09Z