https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725173#M151439 <P>"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected</P> <DIV style="height: 3px; background-color: #888888; margin-top: 15px; margin-bottom: 15px;">&nbsp;</DIV> <P>"No <STRONG>Satellite</STRONG> Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:<BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">• The Dish is misaligned <EM>(not all transponders are getting through, thus some channels may be affected and others not)</EM><BR />• The Tuners in the sky box<BR />• The input sockets on the Sky box<BR />• The plugs on the cables<BR />• The cables themselves<BR />• The Sockets on the dishes LNB<BR />• The dishes LNB has gone faulty for the connections the box is using<BR />• You have plugged your Sky+ box into a dish that is only compatible with Sky Q</DIV> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em; margin: 0 auto 2ch auto;"><STRONG>Please Note:</STRONG> Sky+ is now a legacy service that Sky are replacing with their newer services: Sky <STRONG>Q</STRONG> (<EM>all issues will be fixed during a Sky Q install</EM>), Sky <STRONG>Glass</STRONG> and Sky <STRONG>Stream</STRONG></DIV> <P>You may have to call out a local satellite installer, unless you already have <STRONG>Sky Protect</STRONG> insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet</P> Mon, 19 Aug 2024 13:22:28 GMT Annie+UK 2024-08-19T13:22:28Z https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725162#M151434 <P>my sky box has everything green but there's no signal coming up on the device is there a fix for this?</P> Mon, 19 Aug 2024 13:10:06 GMT https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725162#M151434 sm_ldn 2024-08-19T13:10:06Z https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725163#M151435 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4155700">@sm_ldn</a>&nbsp;</P> <P>No signal or no satellite signal? They are totally different.</P> Mon, 19 Aug 2024 13:11:35 GMT https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725163#M151435 Daniel0210 2024-08-19T13:11:35Z https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725169#M151436 <P>this doesn't help- its not connecting to the devices when it previously was&nbsp;</P> Mon, 19 Aug 2024 13:15:09 GMT https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725169#M151436 sm_ldn 2024-08-19T13:15:09Z https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725170#M151437 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4155700">@sm_ldn</a>&nbsp;</P> <P>What error message is showing on the screen?</P> Mon, 19 Aug 2024 13:16:35 GMT https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725170#M151437 Daniel0210 2024-08-19T13:16:35Z https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725173#M151439 <P>"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected</P> <DIV style="height: 3px; background-color: #888888; margin-top: 15px; margin-bottom: 15px;">&nbsp;</DIV> <P>"No <STRONG>Satellite</STRONG> Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:<BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">• The Dish is misaligned <EM>(not all transponders are getting through, thus some channels may be affected and others not)</EM><BR />• The Tuners in the sky box<BR />• The input sockets on the Sky box<BR />• The plugs on the cables<BR />• The cables themselves<BR />• The Sockets on the dishes LNB<BR />• The dishes LNB has gone faulty for the connections the box is using<BR />• You have plugged your Sky+ box into a dish that is only compatible with Sky Q</DIV> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em; margin: 0 auto 2ch auto;"><STRONG>Please Note:</STRONG> Sky+ is now a legacy service that Sky are replacing with their newer services: Sky <STRONG>Q</STRONG> (<EM>all issues will be fixed during a Sky Q install</EM>), Sky <STRONG>Glass</STRONG> and Sky <STRONG>Stream</STRONG></DIV> <P>You may have to call out a local satellite installer, unless you already have <STRONG>Sky Protect</STRONG> insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet</P> Mon, 19 Aug 2024 13:22:28 GMT https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725173#M151439 Annie+UK 2024-08-19T13:22:28Z https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725178#M151440 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4155700">@sm_ldn</a>&nbsp;wrote:<BR /> <P>my sky box has everything green but there's no signal coming up <STRONG>on the device</STRONG> is there a fix for this?</P> <HR /></BLOCKQUOTE> <P>Do you mean TV screen? Seems an odd way to phrase it.</P> Mon, 19 Aug 2024 13:27:57 GMT https://helpforum.sky.com/t5/Sky/issue-with-sky-box/m-p/4725178#M151440 Mark39 2024-08-19T13:27:57Z