topic Re: your sky box isnt getting signal in Sky+

your sky box isnt getting signal

FiezaParveen — Sun, 11 Aug 2024 18:20:58 GMT

My sky box is not working. I cannot run any channel and whenever i am trying to run it is showing an error on screen. The error is Your Sky +Hd box is not getting a satellite signal. Your recordings in the planner and the on demand service may be still available.

Re: your sky box isnt getting signal

GD1 — Sun, 11 Aug 2024 18:28:24 GMT

@FiezaParveen Your post has been moved from the Sky Q forum as you've posted you have Sky+HD

Re: your sky box isnt getting signal

Daniel0210 — Sun, 11 Aug 2024 18:28:54 GMT

@FiezaParveen

Almost certainly a dish misalignment. Although Sky themselves no longer support Sky+ and Sky+HD, if you have Sky Protect through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense to check it (or upgrade to Sky Q or change to Glass / Stream).