topic Re: Box keeps freezing in Sky+

Box keeps freezing

Russell+brothers — Mon, 29 Jul 2024 09:14:06 GMT

My sky + box keeps freeing and I'm getting really FED UP WITH IT. I'm bed bound and I have to wait for someone to come in and sort it out. Bring back the old days before we went digital PLEASE!

Re: Box keeps freezing

Mark39 — Mon, 29 Jul 2024 09:19:17 GMT

Is this when you play back recordings?

Re: Box keeps freezing

Russell+brothers — Mon, 29 Jul 2024 09:23:43 GMT

Yes, every time. And it happens a lot and very frequently too.

Re: Box keeps freezing

Mark39 — Mon, 29 Jul 2024 09:28:50 GMT

It sounds like your Sky box's hard disk is failing. You could try rebuilding your Planner as described in the link below. If that doesn't help (I doubt it will) the next step is a full System Reset from the same link. Just to warn you, the latter will erase your recordings.

If neither resolve the problem, you'll need a replacement box. Sky no longer support Sky+ equipment but you can obtain a used replacement box cheaply from ebay etc. Look only for a DRX890 or DRX895 model and expect to pay around £30.

https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem

Re: Box keeps freezing

Russell+brothers — Mon, 29 Jul 2024 12:03:20 GMT

It seems to have reset itself now, but it freezes to frequently for my liking. I find it very frustrating as I'm stuck in bed 24/7 and rely on the tv all the time.

Re: Box keeps freezing

Mark39 — Mon, 29 Jul 2024 12:14:58 GMT

If it re-appears try the suggestions in my previous post. However, it's likely that your Sky box is on its way out, I'm afraid.

Re: Box keeps freezing

Exiled-in-HH — Thu, 01 Aug 2024 16:45:20 GMT

@Russell+brothers wrote:
It seems to have reset itself now, but it freezes to frequently for my liking. I find it very frustrating as I'm stuck in bed 24/7 and rely on the tv all the time.

If TV is critical to you and you require access to Sky subscription channels you should consider changing to a Sky supported service either Sky Q or Sky Stream OR to Freesat if you only require access to FTA channels☹️