topic Re: Contact Number for Sky Customer Services in Sky+

Contact Number for Sky Customer Services

Gemmalou90 — Thu, 16 Mar 2023 18:46:30 GMT

Does anyone have a customer services contact number for Sky please? My on demand keeps failing and I have tried all tips to fix which isn't working. I'm paying for a service I can't use so need to speak to someone but can't find a number!

Re: Contact Number for Sky Customer Services

Annie+UK — Thu, 16 Mar 2023 18:57:53 GMT

@Gemmalou90 wrote:

Does anyone have a customer services contact number for Sky please? My on demand keeps failing and I have tried all tips to fix which isn't working. I'm paying for a service I can't use so need to speak to someone but can't find a number!

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page

Re: Contact Number for Sky Customer Services

Mark39 — Thu, 16 Mar 2023 19:46:39 GMT

@Gemmalou90 you might be having the same problem as detailed in this lengthy thread: https://helpforum.sky.com/t5/Sky/On-demand-download-failure-Sky-on-2-boxes/td-p/4218170/jump-to/first-unread-message

If it looks familiar, Sky are aware and are investigating.

Re: Contact Number for Sky Customer Services

086red — Wed, 22 Mar 2023 19:45:41 GMT

i cant get past the non helpful bot chat - is there live chat/whatsapp number?

Re: Contact Number for Sky Customer Services

SKY1992bf — Wed, 22 Mar 2023 19:49:30 GMT

@086red See post 2 above

all calls go through the same automated system you just need to navigate your way through it

Re: Contact Number for Sky Customer Services

Mark39 — Wed, 22 Mar 2023 19:48:47 GMT

@086red wrote:

i cant get past the non helpful bot chat - is there live chat/whatsapp number?

Sky don't use What'sApp as a means of contact. Live chat is available for specific topics only.

Re: Contact Number for Sky Customer Services

086red — Wed, 22 Mar 2023 19:49:58 GMT

bar expensive telephone numbers - only till 5pm. oh well

Re: Contact Number for Sky Customer Services

086red — Wed, 22 Mar 2023 19:50:35 GMT

on website, states whasapp. no live chat

Re: Contact Number for Sky Customer Services

Mark39 — Wed, 22 Mar 2023 19:53:44 GMT

@086red wrote:

bar expensive telephone numbers - only till 5pm. oh well

You can bar premium rate and international numbers, but they're barred permanently until you speak to Sky to unbar them.

https://www.sky.com/help/home/sky-talk/sky-talk-features/features-when-making-a-call/articles/making-a-call

Re: Contact Number for Sky Customer Services

LesUK — Tue, 16 Jul 2024 07:41:39 GMT

This link now takes you to a blank page.

Re: Contact Number for Sky Customer Services

Mark39 — Tue, 16 Jul 2024 07:47:30 GMT

@LesUK wrote:

This link now takes you to a blank page.

Still works for me. Give it a few seconds to load and if it's no better, clear your browser cache.