topic Re: Sky dropping out and taking while to come on in Sky+

Sky dropping out and taking while to come on

KevinD85 — Thu, 11 Jul 2024 18:22:16 GMT

We have 4 sky eyes throughout the house with one sky+ box and they have been in years with no issue and My tv when watching sky keeps going off, the problem originally started in my bedroom were the tv would just glitch and go blank and then might not happen for a while then would do it quite a few times then stop again, now it's started to happen in my front room but it will go off and stay off with just a blank screen, it's not anything to do with the tvs as they both will work fine on normal itv player, Netflix or YouTube etc, so it's definitely down to sky does anyone know what could be the issue?

Thank you!

Re: Sky dropping out and taking while to come on

Mark39 — Thu, 11 Jul 2024 18:50:33 GMT

Not without some details. Is the Sky TV box in the front room connected directly to the TV, rather than via the magic eye circuit? Is it connected via HDMI cable, SCART, aerial, or AV cables?

Re: Sky dropping out and taking while to come on

KevinD85 — Thu, 11 Jul 2024 19:21:01 GMT

Hi Mark

its connected via the magic eye and the box is upstairs in the spare room were it's been for the last 9 years with no issues!

Thank you @Mark39

Re: Sky dropping out and taking while to come on

Mark39 — Thu, 11 Jul 2024 19:45:04 GMT

Hi Kevin, so all TVs are connected via magic eyes? Is the splitter connected to your Sky box's RF output mains powered (or powered from your Sky box)?