https://helpforum.sky.com/t5/Sky/What-is-a-hub/m-p/4685066#M149792 <P>A hub is the broadband router.</P> <P>&nbsp;</P> <P>If you have got to return anything then as a Sky+ box doesn't need to be returned as you own it. Otherwise Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank" rel="noopener">https://www.sky.com/help/articles/return-tv-broadband</A></P> <P><BR />Add a note inside with your account number and a list of equipment you have included.<BR />Make sure you get and keep proof of posting when sending this off.</P> Fri, 05 Jul 2024 12:17:21 GMT caesarome 2024-07-05T12:17:21Z https://helpforum.sky.com/t5/Sky/What-is-a-hub/m-p/4685064#M149791 <P>I am on old system essential's what equipment do I have to post back I have internet booster and tv outlet?</P> Fri, 05 Jul 2024 12:10:47 GMT https://helpforum.sky.com/t5/Sky/What-is-a-hub/m-p/4685064#M149791 Tracy1022 2024-07-05T12:10:47Z https://helpforum.sky.com/t5/Sky/What-is-a-hub/m-p/4685066#M149792 <P>A hub is the broadband router.</P> <P>&nbsp;</P> <P>If you have got to return anything then as a Sky+ box doesn't need to be returned as you own it. Otherwise Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank" rel="noopener">https://www.sky.com/help/articles/return-tv-broadband</A></P> <P><BR />Add a note inside with your account number and a list of equipment you have included.<BR />Make sure you get and keep proof of posting when sending this off.</P> Fri, 05 Jul 2024 12:17:21 GMT https://helpforum.sky.com/t5/Sky/What-is-a-hub/m-p/4685066#M149792 caesarome 2024-07-05T12:17:21Z