topic Re: Transmission problem. in Sky+

Transmission problem.

Bluedolly — Wed, 03 Jul 2024 10:23:59 GMT

Recently I have had a problem with downloaded programmes, Chicago Med, Chicago Fire, Fire Country and The Equalizer.

In each case, a few minutes in, all these have a picture break up which clears after a minute or so. It is not weather related as it's happened over a number of weeks.

Has anyone else experienced this problem?

Re: Transmission problem.

Annie+UK — Wed, 03 Jul 2024 10:27:17 GMT

Downloaded programmes come via broadband so should not be affected by breaking up of the picture, picture breaking up should only occur with programmes broadcast via the satellite

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

Re: Transmission problem.

Bluedolly — Wed, 03 Jul 2024 10:51:19 GMT

Sorry should have clarified that the programmes were recorded overnight, rather than downloaded.

Re: Transmission problem.

caesarome — Wed, 03 Jul 2024 12:12:58 GMT

I recorded Chicago Fire and didn't have such issues.

Re: Transmission problem.

Annie+UK — Wed, 03 Jul 2024 12:14:12 GMT

@Bluedolly wrote:

Sorry should have clarified that the programmes were recorded overnight, rather than downloaded.

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q

Re: Transmission problem.

Bluedolly — Wed, 03 Jul 2024 12:45:42 GMT

I appreciate your reply. I record a few programmes overnight with no problems.

These 4 series are the only ones that seem to have an issue.

Thanks for your help, I guess that I'll have to contact Sky for an answer.

Re: Transmission problem.

Mark39 — Wed, 03 Jul 2024 12:59:17 GMT

@Bluedolly we may be able to explain if you post your signal strengths, as @Annie+UK requested.

Re: Transmission problem.

Bluedolly — Wed, 03 Jul 2024 13:15:38 GMT

My signal strengths are about 70% and 80% and my signal quality 90% in both cases.

Re: Transmission problem.

Mark39 — Wed, 03 Jul 2024 13:23:00 GMT

They're fine. Can you tune to the channel where you're seeing the picture disturbances and take another look at the signal strengths?

Re: Transmission problem.

Bluedolly — Wed, 03 Jul 2024 13:28:01 GMT

Both strengths and quality are the same as reported earlier.

Re: Transmission problem.

Annie+UK — Wed, 03 Jul 2024 13:33:43 GMT

Was there bad weather during the time of recording, the weather between the dish and the satellite is what matters so may not have been very local to you

Re: Transmission problem.

Bluedolly — Wed, 03 Jul 2024 13:58:21 GMT

Not that I remember. The episodes have been recorded over many weeks so I doubt weather conditions would have had any effect.

Re: Transmission problem.

Annie+UK — Wed, 03 Jul 2024 14:01:55 GMT

I guess you are getting intermittent drop in signal power that can be caused by many factors

Re: Transmission problem.

Mark39 — Wed, 03 Jul 2024 14:12:03 GMT

I agree with @Annie+UK. It's not a transmission problem as it would cause the same problem for every Sky TV subscriber, and clearly it's not.

You could call Sky, but beware they'll almost certainly tell you you need to upgrade to Sky Q!

Re: Transmission problem.

Bluedolly — Wed, 03 Jul 2024 14:15:39 GMT

Appreciate your help.

Sounds like I may have to bite the bullet on this one.

Re: Transmission problem.

oj01 — Wed, 03 Jul 2024 16:11:52 GMT

@Bluedolly wrote:
Recently I have had a problem with downloaded programmes, Chicago Med, Chicago Fire, Fire Country and The Equalizer.

In each case, a few minutes in, all these have a picture break up which clears after a minute or so. It is not weather related as it's happened over a number of weeks.

Has anyone else experienced this problem?

Yes, I've noticed the same with the overnight Recording of Fire Country, most weeks although not last week which was Ep 1 of S2. I think it's a broadcast issue and as it only lasts a few seconds doesn't really bother me.

Re: Transmission problem.

Bluedolly — Wed, 03 Jul 2024 16:32:09 GMT

Thanks for the info, I was beginning to think that my HD box was on the blink.

Re: Transmission problem.

Exiled-in-HH — Thu, 04 Jul 2024 08:44:02 GMT

Why don't you replace the recordings with downloads🤔