topic Re: Recordings not available in Sky+

Recordings not available

Kooky3101 — Mon, 01 Jul 2024 22:10:00 GMT

I cannot access any of my recorded programmes or any title in recordings the message is ' Sorry, this service is not available'

When I check the broadband and wifi there appears to be a problem but checking the wifi and broadband by the system , everything is ok.

Any ideas?

Re: Recordings not available

Annie+UK — Tue, 02 Jul 2024 08:38:08 GMT

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

Re: Recordings not available

Kooky3101 — Tue, 02 Jul 2024 09:10:11 GMT

Thank you for your reply.

Miraculously the system is working this morning! All recordings are accessible and intact, don't know what went wrong last night but a warning would be welcome.

Re: Recordings not available

Mark39 — Tue, 02 Jul 2024 09:13:28 GMT

If you have the power saving 'Eco' mode turned in in your Sky box settings, your Sky box will have restarted .automatically early this morning, which may have resolved it.