https://helpforum.sky.com/t5/Sky/Engineer-call-out-wait/m-p/4678666#M149637 <P>My Sky + won't record programmes or let me playback ones I had recorded.</P><P>Message comes up-this viewing card is not authorised ,Sky + playback and recording not available.</P><P>Informed sky who say engineers can't fix those boxes now.</P><P>Agreed to new sky Q box being installed.</P><P>The date for this is August 5th,five and a half weeks time!</P><P>I am recently widowed,do not drive no transport links, is this normal wait time please?</P><P>Next week will be checking on the app to see if there has been a cancellation,don't expect there will be.</P><P>Also have telephone,broadband and films etc. customer over 25 years.</P><P>Thanks.</P><P>&nbsp;</P> Fri, 28 Jun 2024 02:08:13 GMT westernmillie 2024-06-28T02:08:13Z https://helpforum.sky.com/t5/Sky/Engineer-call-out-wait/m-p/4678666#M149637 <P>My Sky + won't record programmes or let me playback ones I had recorded.</P><P>Message comes up-this viewing card is not authorised ,Sky + playback and recording not available.</P><P>Informed sky who say engineers can't fix those boxes now.</P><P>Agreed to new sky Q box being installed.</P><P>The date for this is August 5th,five and a half weeks time!</P><P>I am recently widowed,do not drive no transport links, is this normal wait time please?</P><P>Next week will be checking on the app to see if there has been a cancellation,don't expect there will be.</P><P>Also have telephone,broadband and films etc. customer over 25 years.</P><P>Thanks.</P><P>&nbsp;</P> Fri, 28 Jun 2024 02:08:13 GMT https://helpforum.sky.com/t5/Sky/Engineer-call-out-wait/m-p/4678666#M149637 westernmillie 2024-06-28T02:08:13Z https://helpforum.sky.com/t5/Sky/Engineer-call-out-wait/m-p/4678682#M149638 <P>You should be sent a new viewing card for your Sky Q box so when it arrives insert this in your Sky+ box to see if it that starts working.</P> Fri, 28 Jun 2024 04:37:55 GMT https://helpforum.sky.com/t5/Sky/Engineer-call-out-wait/m-p/4678682#M149638 caesarome 2024-06-28T04:37:55Z https://helpforum.sky.com/t5/Sky/Engineer-call-out-wait/m-p/4678741#M149640 <P>No longer unusual<span class="lia-unicode-emoji" title=":slightly_frowning_face:">🙁</span></P><P>&nbsp;</P><P>Sky are reducing the number of Sky installation engineers as part of the transition to Streaming services<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Fri, 28 Jun 2024 07:10:49 GMT https://helpforum.sky.com/t5/Sky/Engineer-call-out-wait/m-p/4678741#M149640 Exiled-in-HH 2024-06-28T07:10:49Z