topic Re: paramount plus On sky box different to paramount plus online? in Sky+

paramount plus On sky box different to paramount plus online?

JR100 — Wed, 26 Jun 2024 13:07:00 GMT

Can any one tell me why there seems to be way more content on paramount plus online subscriptions then there is on the paramount plus sky subscription?

a example is online there is the movie Zoey 102 but on our sky box it is not there to watch

so it seems we get way less more content on our sky box compared to online?

Re: paramount plus On sky box different to paramount plus online?

SKY1992bf — Wed, 26 Jun 2024 13:13:46 GMT

@JR100 On sky plus boxes (the board you have posted on) paramount only gives a chosen selection of the available content

if you want the full service you need either use the online version or upgrade to one of sky's current products sky Q, sky glass, sky stream

sky plus is a legacy product which sky no longer sells or supports

Re: paramount plus On sky box different to paramount plus online?

JR100 — Wed, 26 Jun 2024 13:16:18 GMT

Can we get the online full version with sky + box?

what would be the log in for it?

Re: paramount plus On sky box different to paramount plus online?

Annie+UK — Wed, 26 Jun 2024 13:17:15 GMT

@JR100 wrote:

Can we get the online full version with sky + box?

what would be the log in for it?

Re: paramount plus On sky box different to paramount plus online?

JR100 — Wed, 26 Jun 2024 13:35:25 GMT

Not very fair that is it 😡 cut our content yet pay the same

thanks for the help

Re: paramount plus On sky box different to paramount plus online?

Annie+UK — Wed, 26 Jun 2024 14:26:10 GMT

Sky do provide sevral services that will give access, if you choose to stay with sky Plus, as we do, then you cannot really complain as it is the customers choice to stay with Sky Plus

Re: paramount plus On sky box different to paramount plus online?

TimmyBGood — Wed, 26 Jun 2024 18:38:41 GMT

@JR100 wrote:

cut our content yet pay the same

Sky+ HD hardware (last manufactured in 2015) is simply incapable of hosting apps: that's a major reason it was succeeded by Sky Q in 2016 with a different operating system and a much faster processor.

Sky hasn't 'cut content': Sky+ is a legacy platform to which current service cannot be delivered.

Re: paramount plus On sky box different to paramount plus online?

JR100 — Wed, 26 Jun 2024 18:44:48 GMT

Then why can we not have access to it online with a app we can download on a phone or tablet?

we pay for it yet only get half the service

There is no reason what so ever why they cant upload the full content on our box!

we get it just not all of it

Re: paramount plus On sky box different to paramount plus online?

caesarome — Wed, 26 Jun 2024 19:12:38 GMT

Sky+ boxes are not capable of handling apps so if you want this you need to upgrade to Sky Q.

Re: paramount plus On sky box different to paramount plus online?

JR100 — Wed, 26 Jun 2024 19:16:57 GMT

It does not run on a app now

there is no reason why they can't upload it all on what we get now

Or we should be able to get the app and log in on our tablet

we pay for it yet get a run down less content version

Re: paramount plus On sky box different to paramount plus online?

Annie+UK — Wed, 26 Jun 2024 19:28:12 GMT

@JR100 wrote:

It does not run on a app now

there is no reason, that I know of, why they can't upload it all on what we get now

Or we should be able to get the app and log in on our tablet

we pay for it yet get a run down less content version

I'll fix that for you, Sky will have their reasons, usually it comes down to cost and licencing

Re: paramount plus On sky box different to paramount plus online?

Mark39 — Wed, 26 Jun 2024 19:31:39 GMT

Feel free to complain to Sky (but it won't make any difference). They've decided that for the legacy Sky+ boxes you don't need to register with Paramount hence you can't use it elswhere. It's Stream or Q for the full service.

Re: paramount plus On sky box different to paramount plus online?

JR100 — Wed, 26 Jun 2024 19:33:04 GMT

Yet they can charge us full price for half the content!

same thing with Netflix we should be getting this free why not give us a log in account so we can access it?

This should be against the trading standard law because we pay for something that we only get half access to

Re: paramount plus On sky box different to paramount plus online?

Mark39 — Wed, 26 Jun 2024 19:35:05 GMT

How much are you paying for Paramount Plus?

Re: paramount plus On sky box different to paramount plus online?

Annie+UK — Wed, 26 Jun 2024 19:36:37 GMT

@JR100 wrote:

Yet they can charge us full price for half the content!

same thing with Netflix we should be getting this free why not give us a log in account so we can access it?

This should be against the trading standard law because we pay for something that we only get half access to

How to make a complaint to sky: Sky Customer Complaints Code of Practice

Sky Customer Complaints Form

Re: paramount plus On sky box different to paramount plus online?

JR100 — Wed, 26 Jun 2024 19:37:21 GMT

Full package to get Paramount Plus it is part of the package

you cant give some customers it all and other half of it

Re: paramount plus On sky box different to paramount plus online?

Mark39 — Wed, 26 Jun 2024 19:41:02 GMT

Why not? It doesn't have to work the way you want it too - much the same as your thread in the Sky Q forum. It's Sky's company. They call the shots. You don't have to be a customer.

Re: paramount plus On sky box different to paramount plus online?

JR100 — Wed, 26 Jun 2024 19:46:00 GMT

How many customers are there that have sky + that are unaware they do not get the full paramount plus catalogue?

I had no idea until today that we got a cut back version

Bare in mind sky + customers can get rid of sky to have full paramount plus package at a cheaper rate

Re: paramount plus On sky box different to paramount plus online?

Annie+UK — Wed, 26 Jun 2024 19:55:54 GMT

How many customer don't care about P+ on Sky Plus, like me!!!!

There are a few things Sky Plus users have zero access to but I don't care, if I did I'd move to one of Skys other services that give access!!!!!

Re: paramount plus On sky box different to paramount plus online?

JR100 — Wed, 26 Jun 2024 20:03:29 GMT

I care and dont want a new sky q box you have to give back if you unsubscribe

you dont talk for everyone

many will care many will not even know they get half access to a product they pay for