https://helpforum.sky.com/t5/Sky/booking-an-engineer/m-p/4671319#M149497 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4094763">@balvir</a>&nbsp;</P> <P><SPAN>Although Sky themselves no longer support Sky+ and Sky+HD, if you have Sky Protect through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense </SPAN><SPAN>(or upgrade to Sky Q or change to Glass / Stream).&nbsp;</SPAN></P> Wed, 19 Jun 2024 14:02:50 GMT Daniel0210 2024-06-19T14:02:50Z https://helpforum.sky.com/t5/Sky/booking-an-engineer/m-p/4671312#M149494 <P>I've been trying to book an engineer to fix the 'no satelite signal' error on my TV but I can't find any way to do it online, and when I try and call it cuts the phone halfway through the conversation.&nbsp;</P> Wed, 19 Jun 2024 13:59:41 GMT https://helpforum.sky.com/t5/Sky/booking-an-engineer/m-p/4671312#M149494 balvir 2024-06-19T13:59:41Z https://helpforum.sky.com/t5/Sky/booking-an-engineer/m-p/4671315#M149495 <P>If you don't have Sky Protect Insurance then Sky will not support you any more!</P> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em; margin: 0 auto 2ch auto;"><STRONG>Please Note:</STRONG> Sky+ is now a legacy service that Sky are replacing with their newer services: Sky <STRONG>Q</STRONG> (<EM>all issues will be fixed during a Sky Q install</EM>), Sky <STRONG>Glass</STRONG> and Sky <STRONG>Stream</STRONG></DIV> Wed, 19 Jun 2024 14:01:28 GMT https://helpforum.sky.com/t5/Sky/booking-an-engineer/m-p/4671315#M149495 Annie+UK 2024-06-19T14:01:28Z https://helpforum.sky.com/t5/Sky/booking-an-engineer/m-p/4671318#M149496 <P>Sky no longer provide engineer support for Sky+ equipment (where you've posted) unless you have Sky Protect. You will need to engage a local satellite installer to sort it for you.</P> Wed, 19 Jun 2024 14:02:41 GMT https://helpforum.sky.com/t5/Sky/booking-an-engineer/m-p/4671318#M149496 Mark39 2024-06-19T14:02:41Z https://helpforum.sky.com/t5/Sky/booking-an-engineer/m-p/4671319#M149497 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4094763">@balvir</a>&nbsp;</P> <P><SPAN>Although Sky themselves no longer support Sky+ and Sky+HD, if you have Sky Protect through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense </SPAN><SPAN>(or upgrade to Sky Q or change to Glass / Stream).&nbsp;</SPAN></P> Wed, 19 Jun 2024 14:02:50 GMT https://helpforum.sky.com/t5/Sky/booking-an-engineer/m-p/4671319#M149497 Daniel0210 2024-06-19T14:02:50Z