https://helpforum.sky.com/t5/Sky/Sky-Planner-not-working-and-Slow-response/m-p/4667830#M149388 <P>Hi&nbsp;</P><P>&nbsp;</P><P>Was hoping someone might be able to help. This afternoon my Sky + box develped an issue and im stuggling to resolve it. The planner when you scroll through channels will not populate, just says schedule info not available. Also if i change channels by scolling and selecting the channel, the box sort of freezes up and takes a while to respond, though the new channel still plays</P><P>&nbsp;</P><P>I have tried rebuilding the planner a couple of times, restarted it several times, and unplugged as well. Any suggestions on how to resolve or has anyone else seen this before?</P> Sat, 15 Jun 2024 18:04:48 GMT Baggy316 2024-06-15T18:04:48Z https://helpforum.sky.com/t5/Sky/Sky-Planner-not-working-and-Slow-response/m-p/4667830#M149388 <P>Hi&nbsp;</P><P>&nbsp;</P><P>Was hoping someone might be able to help. This afternoon my Sky + box develped an issue and im stuggling to resolve it. The planner when you scroll through channels will not populate, just says schedule info not available. Also if i change channels by scolling and selecting the channel, the box sort of freezes up and takes a while to respond, though the new channel still plays</P><P>&nbsp;</P><P>I have tried rebuilding the planner a couple of times, restarted it several times, and unplugged as well. Any suggestions on how to resolve or has anyone else seen this before?</P> Sat, 15 Jun 2024 18:04:48 GMT https://helpforum.sky.com/t5/Sky/Sky-Planner-not-working-and-Slow-response/m-p/4667830#M149388 Baggy316 2024-06-15T18:04:48Z https://helpforum.sky.com/t5/Sky/Sky-Planner-not-working-and-Slow-response/m-p/4667842#M149389 <P>Sounds like the hard drive might be on its last legs <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Sat, 15 Jun 2024 18:15:18 GMT https://helpforum.sky.com/t5/Sky/Sky-Planner-not-working-and-Slow-response/m-p/4667842#M149389 Annie+UK 2024-06-15T18:15:18Z https://helpforum.sky.com/t5/Sky/Sky-Planner-not-working-and-Slow-response/m-p/4667907#M149390 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4090031">@Baggy316</a>&nbsp;you could try a full System Reset (same menu as Planner Rebuild) which might improve things, but as&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/105">@Annie+UK</a>&nbsp;posted, it does sound as though the hard drive is on its way out.</P> Sat, 15 Jun 2024 18:59:31 GMT https://helpforum.sky.com/t5/Sky/Sky-Planner-not-working-and-Slow-response/m-p/4667907#M149390 Mark39 2024-06-15T18:59:31Z