https://helpforum.sky.com/t5/Sky/Error-message-saying-I-need-to-upgrade-my-subscription/m-p/4664518#M149318 <P>Hi</P><P>I have two separate Sky HD boxes in the house. One is working fine, the other is coming up with a message saying I need to Upgrade My Subscription to get certain channels including the Sports channels. These channels appear in yellow writing when they should be white. We pay for the same channels on both boxes/cards so I should get them without upgrading. I've tried shutting it all down a few times but this does nothing.</P><P>Can anyone help?</P> Tue, 11 Jun 2024 18:43:07 GMT Steve2677 2024-06-11T18:43:07Z https://helpforum.sky.com/t5/Sky/Error-message-saying-I-need-to-upgrade-my-subscription/m-p/4664518#M149318 <P>Hi</P><P>I have two separate Sky HD boxes in the house. One is working fine, the other is coming up with a message saying I need to Upgrade My Subscription to get certain channels including the Sports channels. These channels appear in yellow writing when they should be white. We pay for the same channels on both boxes/cards so I should get them without upgrading. I've tried shutting it all down a few times but this does nothing.</P><P>Can anyone help?</P> Tue, 11 Jun 2024 18:43:07 GMT https://helpforum.sky.com/t5/Sky/Error-message-saying-I-need-to-upgrade-my-subscription/m-p/4664518#M149318 Steve2677 2024-06-11T18:43:07Z https://helpforum.sky.com/t5/Sky/Error-message-saying-I-need-to-upgrade-my-subscription/m-p/4664525#M149319 <P>Try performing a <STRONG>New Install</STRONG><BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">See question <STRONG>Q21</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG></DIV> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">Additional help with your viewing card can be found <STRONG><A title="Sky viewing card help" href="https://www.sky.com/help/articles/sky-viewing-card-help-activate-plus" target="_blank">here</A></STRONG></DIV> Tue, 11 Jun 2024 18:45:56 GMT https://helpforum.sky.com/t5/Sky/Error-message-saying-I-need-to-upgrade-my-subscription/m-p/4664525#M149319 Annie+UK 2024-06-11T18:45:56Z