topic Sky HD not working in Sky+

Sky HD not working

Radar3003 — Tue, 11 Jun 2024 06:47:54 GMT

Sky HD not working just says " it is inisalising " checked and found complete loss of signal. Is it worth getting repaired or update to SKY Q. If upgrade is the answer will SKY replace free of charge?

Re: Sky HD not working

TimmyBGood — Tue, 11 Jun 2024 07:25:04 GMT

@Radar3003

Sky won't now send an installer to look at a dish connected to a Sky+ / Sky+ HD box unless the address is covered by Sky Protect insurance. You'd have to pay a local independent installer for that.

Q is 'free' in the sense of no up-front fee: Sky will always try to upsell the content bundle and so charge more each month.

Re: Sky HD not working

nigea99 — Tue, 11 Jun 2024 12:48:24 GMT

@Radar3003 wrote:

Sky HD not working just says " it is inisalising " checked and found complete loss of signal. Is it worth getting repaired or update to SKY Q. If upgrade is the answer will SKY replace free of charge?

hi @Radar3003

You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q

Re: Sky HD not working

oj01 — Tue, 11 Jun 2024 16:38:38 GMT

@Radar3003 wrote:
Sky HD not working just says " it is inisalising " checked and found complete loss of signal. Is it worth getting repaired or update to SKY Q. If upgrade is the answer will SKY replace free of charge?

The chances are that it's a Dish, LNB or cabling issue rather than the box itself.