https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661303#M149218 <P>Thanks Mark, but I've already done that.</P> Fri, 07 Jun 2024 13:52:44 GMT alchal 2024-06-07T13:52:44Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661285#M149216 <P>Hi, I have a Sky+ HD DRX 895 2GB box, bought today. Setup seems fine and signal strength and quality are good, and HD channels are working fine. But on the EPG when I use the Yellow button for +24 hours I just keep getting "no listings available" message for every channel. A previous solution suggested on here recommended switching the input cables over, but I'm using one cable / single feed mode on input 1.<BR />I would be eternally grateful for any solution to this problem.</P> Fri, 07 Jun 2024 13:28:44 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661285#M149216 alchal 2024-06-07T13:28:44Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661301#M149217 <P>You need to set Single Feed Mode on in the Installer Menu. If you need help to find it, let us know,.</P> Fri, 07 Jun 2024 13:50:46 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661301#M149217 Mark39 2024-06-07T13:50:46Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661303#M149218 <P>Thanks Mark, but I've already done that.</P> Fri, 07 Jun 2024 13:52:44 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661303#M149218 alchal 2024-06-07T13:52:44Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661306#M149219 <P>Rebooted since changing it? Turn off at the plug for at least 4 minutes.</P> Fri, 07 Jun 2024 13:54:56 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661306#M149219 Mark39 2024-06-07T13:54:56Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661307#M149220 <P>Have you performed a <STRONG>New Install</STRONG> from the&nbsp;hidden menu?</P> Fri, 07 Jun 2024 13:56:31 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661307#M149220 Annie+UK 2024-06-07T13:56:31Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661312#M149221 <P>Hi Annie, yes I have.</P><P>Mark, no but I'm doing so now.</P> Fri, 07 Jun 2024 13:59:42 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661312#M149221 alchal 2024-06-07T13:59:42Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661315#M149222 <P>Mark, I rebooted it but it's still the same. It's just showing 24hrs worth of listings on all channels.</P> Fri, 07 Jun 2024 14:13:58 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661315#M149222 alchal 2024-06-07T14:13:58Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661317#M149223 <P>It could be the tuner is in use so much that the future guide data is taking a bit longer to load, I would wait a couple of hours and try the yellow button again, if it still does not work then perform a factory reset (<EM>instructions are in my Sky Plus FAQ</EM>)</P> Fri, 07 Jun 2024 14:17:28 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661317#M149223 Annie+UK 2024-06-07T14:17:28Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661321#M149224 <P>Thanks Annie, I'll try that.</P><P>I've also just noticed that when I'm on the EPG it's also saying that "Programme synopsis is not available"</P> Fri, 07 Jun 2024 14:21:33 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661321#M149224 alchal 2024-06-07T14:21:33Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661334#M149226 <P>That's another symptom of Single Feed Mode not set (or not working!). I might be stating the obvious, but just checking - did you remember to save the setting after you changed it?</P> Fri, 07 Jun 2024 14:38:57 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661334#M149226 Mark39 2024-06-07T14:38:57Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661343#M149229 <P>Thanks Mark</P><P>I've just checked and Single Feed Mode is marked as 'On'</P> Fri, 07 Jun 2024 14:46:26 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661343#M149229 alchal 2024-06-07T14:46:26Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661425#M149237 <P>Spot-on Annie, it was just a matter of waiting a couple of hours for it to populate.<BR />Many thanks to both of you.</P> Fri, 07 Jun 2024 16:15:39 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661425#M149237 alchal 2024-06-07T16:15:39Z https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661432#M149239 <P>Glad you're sorted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 07 Jun 2024 16:23:08 GMT https://helpforum.sky.com/t5/Sky/EPG-problem-for-24-hrs-using-the-Yellow-button/m-p/4661432#M149239 Annie+UK 2024-06-07T16:23:08Z