topic Re: Sky plus has no signal in Sky+

Sky plus has no signal

isearle11 — Sun, 02 Jun 2024 12:04:24 GMT

Sky plus no signal

Re: Sky plus has no signal

Daniel0210 — Sun, 02 Jun 2024 12:22:22 GMT

@isearle11
If you’re seeing a message displaying ”No signal” it tends to be from your TV, such as possibly not being on the correct input (check the HDMI cable between the Sky box and your TV)

Whenever a “no satellite signal” message is displayed, that relates to your Sky box, so firstly check that the connections from the Sky dish going into the back of your Sky box are still finger tight.

If it's a dish issue Sky no longer support Sky+ and Sky+HD so won't send an engineer. If you have Sky Protest through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense (or upgrade to Sky Q or change to Glass / Stream).

Re: Sky plus has no signal

Annie+UK — Sun, 02 Jun 2024 12:22:26 GMT

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet