https://helpforum.sky.com/t5/Sky/not-getting-satellite-signal/m-p/4655606#M149101 <P>I have been unable to access channels planner of or on demand</P> Fri, 31 May 2024 12:03:39 GMT lu11 2024-05-31T12:03:39Z https://helpforum.sky.com/t5/Sky/not-getting-satellite-signal/m-p/4655606#M149101 <P>I have been unable to access channels planner of or on demand</P> Fri, 31 May 2024 12:03:39 GMT https://helpforum.sky.com/t5/Sky/not-getting-satellite-signal/m-p/4655606#M149101 lu11 2024-05-31T12:03:39Z https://helpforum.sky.com/t5/Sky/not-getting-satellite-signal/m-p/4655610#M149102 <P>If you've restarted your Sky box, by switching off at the plug for 5 minutes and the problem persists, it's most likely because of a problem with your dish setup.</P> <P>&nbsp;</P> <P>Unfortunately Sky no longerprovide engineer support for Sky+ boxes* so you would need to get a local satellite installer to come and take a look. Or upgrade to Sky Q and any dish problems will be sorted out at no additional cost as part of the Sky Q installation.</P> <P>&nbsp;</P> <P>*edited to add: unless you have Sky Protect.</P> Fri, 31 May 2024 13:05:14 GMT https://helpforum.sky.com/t5/Sky/not-getting-satellite-signal/m-p/4655610#M149102 Mark39 2024-05-31T13:05:14Z