https://helpforum.sky.com/t5/Sky/Old-Sky-box/m-p/4654430#M149067 <P>Hi I need a little help folks.&nbsp;</P><P>&nbsp;</P><P>My mum has had a her sky box since 2009 and it has worked fine until recently she has been losing some of her her channels. The code that comes up is 36.</P><P>&nbsp;</P><P>Can anyone let me know if they did any of the following:</P><P>&nbsp;</P><P>1) Rescan the box will it fix it because its a 15 year old box perhaps it no longer gets updates since it was connected via phone line? As we are talking about literally 'Sky' not Sky HD so its a ancient box.</P><P>2) Bought a second hand sky box to address the issue since she gets some channels not all so at least to me its not the dish thats the problem.</P><P>&nbsp;</P><P>Much appreciated for any tips folks</P> Wed, 29 May 2024 20:39:18 GMT October1984 2024-05-29T20:39:18Z https://helpforum.sky.com/t5/Sky/Old-Sky-box/m-p/4654430#M149067 <P>Hi I need a little help folks.&nbsp;</P><P>&nbsp;</P><P>My mum has had a her sky box since 2009 and it has worked fine until recently she has been losing some of her her channels. The code that comes up is 36.</P><P>&nbsp;</P><P>Can anyone let me know if they did any of the following:</P><P>&nbsp;</P><P>1) Rescan the box will it fix it because its a 15 year old box perhaps it no longer gets updates since it was connected via phone line? As we are talking about literally 'Sky' not Sky HD so its a ancient box.</P><P>2) Bought a second hand sky box to address the issue since she gets some channels not all so at least to me its not the dish thats the problem.</P><P>&nbsp;</P><P>Much appreciated for any tips folks</P> Wed, 29 May 2024 20:39:18 GMT https://helpforum.sky.com/t5/Sky/Old-Sky-box/m-p/4654430#M149067 October1984 2024-05-29T20:39:18Z https://helpforum.sky.com/t5/Sky/Old-Sky-box/m-p/4654436#M149068 <P><A href="https://www.sky.com/help/articles/sky-channel-upgrade" target="_blank">https://www.sky.com/help/articles/sky-channel-upgrade</A></P> Wed, 29 May 2024 20:48:48 GMT https://helpforum.sky.com/t5/Sky/Old-Sky-box/m-p/4654436#M149068 Annie+UK 2024-05-29T20:48:48Z https://helpforum.sky.com/t5/Sky/Old-Sky-box/m-p/4654440#M149069 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4069285">@October1984</a>&nbsp;Definitely the best option would be to source a second hand Sky+HD box. Look for a DRX890 or DRX895 model as these got the last of the updates.&nbsp;</P> Wed, 29 May 2024 20:55:25 GMT https://helpforum.sky.com/t5/Sky/Old-Sky-box/m-p/4654440#M149069 oj01 2024-05-29T20:55:25Z