topic Re: SKY+ Network settings for CAT5 / Ethernet connection to BT Hub in Sky+

SKY+ Network settings for CAT5 / Ethernet connection to BT Hub

Phantomtwin — Tue, 28 May 2024 09:40:54 GMT

Just taken delivery of a new BT hub (after the previos one failed after 10 years) and while everything is connected as before the SKY + box shows 'FAILED" messages when you look at the Network settings for connection to broadband etc.

Such a long time since I did the previous set up - should this be automatic or do I need to manually enter IP settings for the SKY+ box?

Hoping that makes sense - any help welcomed!

Re: SKY+ Network settings for CAT5 / Ethernet connection to BT Hub

Annie+UK — Tue, 28 May 2024 09:52:16 GMT

I setup manual IP addresses for our Sky boxes on our BT Smart Hub 2

Re: SKY+ Network settings for CAT5 / Ethernet connection to BT Hub

Phantomtwin — Tue, 28 May 2024 10:06:34 GMT

any simple suggestions / walk thru ref what this involves would be welcomed? Set up in the BT hub as opposed to the SKY Box?

Re: SKY+ Network settings for CAT5 / Ethernet connection to BT Hub

Annie+UK — Tue, 28 May 2024 10:31:48 GMT

You need to set the IP on the Sky box

IP example: 192.168.1.250 (bold number can be between 1 and 253 but not match an existing device on the LAN)

Mask: 255.255.255.0

Gateway (routers address) 192.168.1.254

DNS: 1.1.1.1 and/or 1.0.0.1 (cant remember if the Sky+ takes 1 or 2 DNS addresses)