topic Re: Advise please in Sky+

Advise please

Wiganer5 — Wed, 08 May 2024 16:41:23 GMT

I have a free upgrade to SkyQ booked for later in the month as they have said my sky+ box is becoming obsolete and won't receive upgrades .

When I asked would my subscription increase I was told no as the installation is free. But I have read that you get multi screen facility with the new SkyQ box but this is an additional subscription.

Also do you lose recordings from your sky+ or are they transferred to your new box.

could someone please advise

thanks

Re: Advise please

Mark39 — Wed, 08 May 2024 16:44:35 GMT

Yes, I believe the 'free upgrade' includes a subscription to Multiscreen, but check with Sky or see the terms of the offer. Your recordings will remain on the hard disk of your Sky+ but you'll lose the ability to access them, I'm afraid.

Re: Advise please

Padam_Padam — Wed, 08 May 2024 16:44:47 GMT

@Wiganer5 wrote:
I have a free upgrade to SkyQ booked for later in the month as they have said my sky+ box is becoming obsolete and won't receive upgrades .

When I asked would my subscription increase I was told no as the installation is free. But I have read that you get multi screen facility with the new SkyQ box but this is an additional subscription.

Also do you lose recordings from your sky+ or are they transferred to your new box.

could someone please advise

thanks

A multiscreen subscription (at additional cost) is required if you want Sky TV on more than one TV. If you currently use multiple Sky+ boxes then you will need to replace them with Sky Q miniboxes.

You will lose all recordings from your Sky+ box. There is no way to transfer them to Sky Q. All you can do is make a list of what you have and try to re-download them onto your Q box when connected.

Re: Advise please

Wiganer5 — Wed, 08 May 2024 17:02:58 GMT

Thanks for that much appreciated.

Re: Advise please

Wiganer5 — Wed, 08 May 2024 17:04:26 GMT

Thanks for the info much appreciated.

Re: Advise please

TimmyBGood — Wed, 08 May 2024 17:20:09 GMT

@Wiganer5 wrote:

When I asked would my subscription increase I was told no as the installation is free. But I have read that you get multi screen facility with the new SkyQ box but this is an additional subscription.

Free installation is not the same thing as no increase in subscription: if additional service is ordered (such as Multiscreen) then the monthly cost may well change.

Re: Advise please

nigea99 — Wed, 08 May 2024 17:33:13 GMT

@Wiganer5

You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q