https://helpforum.sky.com/t5/Sky/Downgrade-tv/m-p/4637400#M148514 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3738527">@woodybrown</a>&nbsp; You would need to call to downgrade if you're outside of a discounted period, if not you may not be able to.</P> <P>&nbsp;</P> <P>Which Sky box do you have?&nbsp; Sky+HD, Sky Q or Sky Stream/Glass</P> <P>&nbsp;</P> <P>You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR />(UK) <A href="https://www.sky.com/help/home" target="_blank" rel="noopener">https://www.sky.com/help/home</A> Scroll down and click on ‘Need more help’ and it provides a 0333 number<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.</P> Wed, 08 May 2024 08:30:12 GMT GD1 2024-05-08T08:30:12Z https://helpforum.sky.com/t5/Sky/Downgrade-tv/m-p/4637397#M148513 <P>I want to downgrade my tv package and keep getting referred to My Sky account but there is not an option for downgrading only upgrade&nbsp;</P> Wed, 08 May 2024 08:26:26 GMT https://helpforum.sky.com/t5/Sky/Downgrade-tv/m-p/4637397#M148513 woodybrown 2024-05-08T08:26:26Z https://helpforum.sky.com/t5/Sky/Downgrade-tv/m-p/4637400#M148514 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3738527">@woodybrown</a>&nbsp; You would need to call to downgrade if you're outside of a discounted period, if not you may not be able to.</P> <P>&nbsp;</P> <P>Which Sky box do you have?&nbsp; Sky+HD, Sky Q or Sky Stream/Glass</P> <P>&nbsp;</P> <P>You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR />(UK) <A href="https://www.sky.com/help/home" target="_blank" rel="noopener">https://www.sky.com/help/home</A> Scroll down and click on ‘Need more help’ and it provides a 0333 number<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.</P> Wed, 08 May 2024 08:30:12 GMT https://helpforum.sky.com/t5/Sky/Downgrade-tv/m-p/4637400#M148514 GD1 2024-05-08T08:30:12Z https://helpforum.sky.com/t5/Sky/Downgrade-tv/m-p/4637404#M148515 <P>Thank you I will give it a try</P> Wed, 08 May 2024 08:36:10 GMT https://helpforum.sky.com/t5/Sky/Downgrade-tv/m-p/4637404#M148515 woodybrown 2024-05-08T08:36:10Z