https://helpforum.sky.com/t5/Sky/My-message-is-your-sky-box-isn-t-getting-a-satellite-signal-your-recordings-in-the-Planner-and/m-p/4634035#M148432 <P>My sky+ box is not responding to anything I'm told to do. It just says it's initialising. I can't see how to put my internet code in. Maybe I need a more up-to-date box. I think it would be best if an engineer comes to check it out and the Sky satellite dish. Make sure it's not been damaged by the lightening storm we had last night.</P> Thu, 02 May 2024 17:31:15 GMT CC231 2024-05-02T17:31:15Z https://helpforum.sky.com/t5/Sky/My-message-is-your-sky-box-isn-t-getting-a-satellite-signal-your-recordings-in-the-Planner-and/m-p/4634035#M148432 <P>My sky+ box is not responding to anything I'm told to do. It just says it's initialising. I can't see how to put my internet code in. Maybe I need a more up-to-date box. I think it would be best if an engineer comes to check it out and the Sky satellite dish. Make sure it's not been damaged by the lightening storm we had last night.</P> Thu, 02 May 2024 17:31:15 GMT https://helpforum.sky.com/t5/Sky/My-message-is-your-sky-box-isn-t-getting-a-satellite-signal-your-recordings-in-the-Planner-and/m-p/4634035#M148432 CC231 2024-05-02T17:31:15Z https://helpforum.sky.com/t5/Sky/My-message-is-your-sky-box-isn-t-getting-a-satellite-signal-your-recordings-in-the-Planner-and/m-p/4634048#M148433 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4042004">@CC231</a>&nbsp;</P> <P>Sky no longer support Sky+ issues. Unless someone can offer different advice on your particular issue, if you already have Sky Protect through Domestic and General you can call them otherwise you may need to arrange an independent satellite engineer at your own expense.&nbsp;</P> Thu, 02 May 2024 17:50:19 GMT https://helpforum.sky.com/t5/Sky/My-message-is-your-sky-box-isn-t-getting-a-satellite-signal-your-recordings-in-the-Planner-and/m-p/4634048#M148433 Daniel0210 2024-05-02T17:50:19Z https://helpforum.sky.com/t5/Sky/My-message-is-your-sky-box-isn-t-getting-a-satellite-signal-your-recordings-in-the-Planner-and/m-p/4634058#M148435 <P>Thank you. I must be out of date on my Sky package. I've not heard of the things you said. Maybe I have to renew everything. Possibly needing a new more modern tv!!</P> Thu, 02 May 2024 17:55:48 GMT https://helpforum.sky.com/t5/Sky/My-message-is-your-sky-box-isn-t-getting-a-satellite-signal-your-recordings-in-the-Planner-and/m-p/4634058#M148435 CC231 2024-05-02T17:55:48Z