topic Re: Need a rew remote control in Sky+

Need a rew remote control

Automaticlesson — Mon, 15 Apr 2024 15:00:03 GMT

Sky + remote control is faulty. I changed the batteries, followed all the help links and nothing. I want a nre remote control or an engineer asap to fix it

Re: Need a rew remote control

Fothergill1 — Mon, 15 Apr 2024 15:42:21 GMT

@Automaticlesson

You can request a replacement at the following link: Streaming TV replacement remote

One thing that might get your remote working is to try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).

If you are lucky enough to have one available you can use a Sky Q remote while you wait for a replacement.

EDIT - I have just realised you have mentioned a Sky + remote. You have posted on the Sky Stream forum and I have answered accordingly.

Re: Need a rew remote control

MarkGoldsmith — Mon, 15 Apr 2024 17:55:40 GMT

If you are really referring to Sky +, i would think you are out of luck getting a replacement from Sky as Sky + went out of support a while ago, so you would need to source your own replacement remote from the likes of Amazon i would suggest.

Re: Need a rew remote control

Laing1 — Mon, 15 Apr 2024 19:24:07 GMT

@Automaticlesson wrote:

Sky + remote control is faulty. I changed the batteries, followed all the help links and nothing. I want a nre remote control or an engineer asap to fix it

@Automaticlesson If you have Sky+ then if your remote has broken you will have to source a new fremote yourself as all Sky + equipment is owned by the customer so it is down to the customer to replace it add unto what others have said where Sky also no longer supports Sky+ so unless you have Sky protect you will not get an engineer either

Re: Need a rew remote control

Mark39 — Wed, 17 Apr 2024 10:21:14 GMT

@Automaticlesson wrote:

Sky + remote control is faulty. I changed the batteries, followed all the help links and nothing. I want a nre remote control or an engineer asap to fix it

Sky won't send an engineer. You can buy a replacement Sky+ remote online, or a local hardware store, or probably even from your local supermarket.

Re: Need a rew remote control

CSH123456 — Wed, 17 Apr 2024 12:23:22 GMT

I bought one from Amazon a couple of years ago, they still sell them, they are £21.99 at the moment though. eBay probably have them also

Re: Need a rew remote control

Annie+UK — Wed, 17 Apr 2024 12:25:51 GMT

You can sometimes bring a remote back from the dead by cleaning the internals, see Q26 in my Sky Plus FAQ