https://helpforum.sky.com/t5/Sky/My-sky-box-has-not-been-receiving-signal-on-the-channels-for-a-month/m-p/4609957#M147925 <P>My sky box has not been receiving signal on the channels for a month On some of the channels now it is not receiving signal on any channels. We cannot use sky&nbsp;</P> Mon, 08 Apr 2024 17:03:12 GMT Mathoda 2024-04-08T17:03:12Z https://helpforum.sky.com/t5/Sky/My-sky-box-has-not-been-receiving-signal-on-the-channels-for-a-month/m-p/4609957#M147925 <P>My sky box has not been receiving signal on the channels for a month On some of the channels now it is not receiving signal on any channels. We cannot use sky&nbsp;</P> Mon, 08 Apr 2024 17:03:12 GMT https://helpforum.sky.com/t5/Sky/My-sky-box-has-not-been-receiving-signal-on-the-channels-for-a-month/m-p/4609957#M147925 Mathoda 2024-04-08T17:03:12Z https://helpforum.sky.com/t5/Sky/My-sky-box-has-not-been-receiving-signal-on-the-channels-for-a-month/m-p/4609958#M147926 <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em; margin: 0 auto 2ch auto;"><STRONG>Please Note:</STRONG> Sky+ is now a legacy service that Sky are replacing with their newer services: Sky <STRONG>Q</STRONG>, Sky <STRONG>Glass</STRONG> and Sky <STRONG>Stream</STRONG></DIV> <P>"No <STRONG>Satellite</STRONG> Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:<BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">• The Dish is misaligned <EM>(not all transponders are getting through, thus some channels may be affected and others not)</EM><BR />• The Tuners in the sky box<BR />• The input sockets on the Sky box<BR />• The plugs on the cables<BR />• The cables themselves<BR />• The Sockets on the dishes LNB<BR />• The dishes LNB has gone faulty for the connections the box is using<BR />• You have plugged your Sky+ box into a dish that is only compatible with Sky Q</DIV> <P><BR />You may have to call out a local satellite installer, unless you have <STRONG>Sky Protect</STRONG> insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet</P> Mon, 08 Apr 2024 17:09:29 GMT https://helpforum.sky.com/t5/Sky/My-sky-box-has-not-been-receiving-signal-on-the-channels-for-a-month/m-p/4609958#M147926 Annie+UK 2024-04-08T17:09:29Z