topic Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels. in Sky+

how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

juliebsb — Sun, 11 Feb 2024 16:25:17 GMT

I keep hetting the message 'you will lose Sky channels so phone this number' I presume this is to do ith sd channels going and I have an old Amstrad box but I refuse to change. I want to stop the message keep coming on the screen as it's very annoying, how can I do that?

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

Annie+UK — Sun, 11 Feb 2024 16:55:14 GMT

https://helpforum.sky.com/t5/Sky-Accessibility/Have-warning-on-screen-losing-sky-channels-soon/m-p/4560009#M4759

See question Q48 in my Sky Plus F⋅A⋅Q

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

xenon81 — Sun, 11 Feb 2024 16:44:18 GMT

You can't stop the message from appearing, but if you have a non-HD box and refuse the free upgrade to a newer box you will start losing channels, so you will need to arrange some other way to watch TV.

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

juliebsb — Sun, 11 Feb 2024 16:48:39 GMT

Thank you for that. I don't want th upgrade as I use a DVR recorder and know I won't be able to use that with Sky Q. Until I find out which Sky channels I will lose, I will keep my old box. Someone has suggested to getting a 2nd hand Sky + hd box which maybe an option. I'd justlike to stop having to press back up to get rid of the message!

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

Mark39 — Sun, 11 Feb 2024 16:52:01 GMT

@juliebsb group don't necessarily have to upgrade to Sky Q, if that's a concern, you can buy a used Sky+HD box cheaply from ebay etc which will continue to receive these channels.

Edited: I see our posts have crossed and you're on the case!

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

juliebsb — Sun, 11 Feb 2024 16:53:46 GMT

Thank you yes, someone has mentioned that!

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

Generalzod69 — Sat, 23 Mar 2024 11:08:21 GMT

I'm getting that message now on a Sky Plus HD box

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

Mark39 — Sat, 23 Mar 2024 11:22:48 GMT

@Generalzod69 wrote:

I'm getting that message now on a Sky Plus HD box

You're probably tuned to one of the affected SD channels. Look for the HD variant. The message isn't displayed there,

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

Generalzod69 — Sat, 23 Mar 2024 16:28:34 GMT

Thank you

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

juliebsb — Mon, 25 Mar 2024 18:14:45 GMT

Well, after following advice from some and buying a 2nd hand Sky+ box to enable me to continue to use my existing DVR machine, I have now received a letter from Sky saying that I will lose all Sky channels unless I upgrade to Sky Q from Sky+. Diabolical, I'm tempted to tell them where to shove their SkyQ but hubby loves his sports channels. Can anything be done or is this really the end of Sky+ ?

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

Annie+UK — Mon, 25 Mar 2024 18:17:40 GMT

@juliebsb wrote:

Well, after following advice from some and buying a 2nd hand Sky+ box to enable me to continue to use my existing DVR machine, I have now received a letter from Sky saying that I will lose all Sky channels unless I upgrade to Sky Q from Sky+. Diabolical, I'm tempted to tell them where to shove their SkyQ but hubby loves his sports channels. Can anything be done or is this really the end of Sky+ ?

It's the end of Sky+ SD only boxes and earlier, Sky+HD will still work for time being

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

Mark39 — Mon, 25 Mar 2024 18:33:11 GMT

@juliebsb wrote:

Well, after following advice from some and buying a 2nd hand Sky+ box to enable me to continue to use my existing DVR machine, I have now received a letter from Sky saying that I will lose all Sky channels unless I upgrade to Sky Q from Sky+. Diabolical, I'm tempted to tell them where to shove their SkyQ but hubby loves his sports channels. Can anything be done or is this really the end of Sky+ ?

The advice was to buy a Sky+HD box. If that's what you bought, you'll be fine, as @Annie+UK posted.

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

juliebsb — Mon, 25 Mar 2024 18:45:43 GMT

I hope you're right! As Sky just put Sky+ box on the letter and didn't specify SD or HD I took it they meant ALL Sky+ boxes. I know I'm a dinosaur still using a DVR box to record my programmes but I don't want to change and it seems. Sky may be forcing me to!!

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

oj01 — Mon, 25 Mar 2024 22:47:14 GMT

@juliebsb wrote:
I hope you're right! As Sky just put Sky+ box on the letter and didn't specify SD or HD I took it they meant ALL Sky+ boxes. I know I'm a dinosaur still using a DVR box to record my programmes but I don't want to change and it seems. Sky may be forcing me to!!

The predecessor of the Sky+HD box was the Sky+ box.

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

caesarome — Mon, 25 Mar 2024 22:53:20 GMT

@juliebsb wrote:

I hope you're right!

The link on the letter should clear it up for you @juliebsb :

https://www.sky.com/help/articles/sky-channel-upgrade

This means if you have an SD box, you'll need to upgrade to continue watching Sky channels.

You now have a HD+ box so you are fine.

Re: how do I stop message re losing sky programmes unless I phone keep appearing on my sky channels.

juliebsb — Tue, 26 Mar 2024 08:45:25 GMT

Thank you so much for your help