topic Re: TV or Sky HD Box issue in Sky+

Re: TV or Sky HD Box issue

DaiBarry1927 — Thu, 21 Mar 2024 11:34:55 GMT

Changed my engineers appointment Last week Now today When I switched my box on I am getting the message This viewing card is not authorised I have rang into the bot and followed their instructions Yet it doesn't work

Re: TV or Sky HD Box issue

Mark39 — Thu, 21 Mar 2024 11:43:00 GMT

@DaiBarry1927 wrote:

Changed my engineers appointment Last week

Can you elaborate? It may have a bearing on the Viewing Card issue. What was the appointment for?

Re: TV or Sky HD Box issue

Daniel0210 — Thu, 21 Mar 2024 11:56:37 GMT

@DaiBarry1927

You've posted on the Sky+ board. Sky no longer support Sky+ or Sky+HD issues so unless you have Sky Protect cover through Domestic and General Insurance I don't think Sky would be sending an engineer.