https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4577195#M147002 <P>A planner rebuild reboots the box safely as well so fixes a few strange happenings on the box, it's always worth a try</P> Fri, 01 Mar 2024 10:11:47 GMT Annie+UK 2024-03-01T10:11:47Z https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4575701#M146947 Just lately, everytime I pause, rewind or fast forward, the screen goes black or freezes. I have go either onto the planner and click another programme or switch off at the mains and reset the box to continue watching. Any ideas as to why this is happening? Wed, 28 Feb 2024 16:14:27 GMT https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4575701#M146947 Dubble 2024-02-28T16:14:27Z https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4575704#M146948 <P>Try a Planner Rebuild<BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em; margin-top: 1ch; margin-bottom: 1ch;">See question <STRONG>Q02</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq.php?dark#q02a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG></DIV> Wed, 28 Feb 2024 16:16:36 GMT https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4575704#M146948 Annie+UK 2024-02-28T16:16:36Z https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4575856#M146955 <P>Sounds like the box is waving the 'I'm about to fail' flag<span class="lia-unicode-emoji" title=":slightly_frowning_face:">🙁</span></P> Wed, 28 Feb 2024 19:00:55 GMT https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4575856#M146955 Exiled-in-HH 2024-02-28T19:00:55Z https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4577043#M147000 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/105">@Annie+UK</a>&nbsp;Do I need to do this even though it only happens watching in real time and not when watching programmes on the planner?</P> Fri, 01 Mar 2024 06:31:19 GMT https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4577043#M147000 Dubble 2024-03-01T06:31:19Z https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4577195#M147002 <P>A planner rebuild reboots the box safely as well so fixes a few strange happenings on the box, it's always worth a try</P> Fri, 01 Mar 2024 10:11:47 GMT https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4577195#M147002 Annie+UK 2024-03-01T10:11:47Z https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4579834#M147057 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/105">@Annie+UK</a>&nbsp;That has worked, thank you!</P> Mon, 04 Mar 2024 21:12:52 GMT https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4579834#M147057 Dubble 2024-03-04T21:12:52Z https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4781805#M152675 <P>What's a planner reboot?</P> Tue, 08 Oct 2024 20:22:06 GMT https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4781805#M152675 SandraGail 2024-10-08T20:22:06Z https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4781810#M152676 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3733984">@SandraGail</a>&nbsp;wrote:<BR /> <P>What's a planner reboot?</P> <HR /></BLOCKQUOTE> <P>You mean a Planner Re<EM>build</EM> ? I believe it re-catalogues and tidies up recordings on the disk.</P> Tue, 08 Oct 2024 20:31:34 GMT https://helpforum.sky.com/t5/Sky/Box-Freeze-Black-Screen/m-p/4781810#M152676 Mark39 2024-10-08T20:31:34Z