https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546883#M146296 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3958906">@Tony83</a>&nbsp;</P> <P>Slight amendment to the above post ~ it's Sky Protect through <U>Domestic</U> and General Insurance.&nbsp;</P> Fri, 26 Jan 2024 10:34:10 GMT Daniel0210 2024-01-26T10:34:10Z https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546867#M146294 <P>My parents are in their 80s and this is absolutely ridiculous that you can't speak to anyone for help. They're sky+ box isn't working, we've tried everything, the box is old and they need a new sent to them&nbsp;</P> Fri, 26 Jan 2024 10:17:10 GMT https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546867#M146294 Tony83 2024-01-26T10:17:10Z https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546874#M146295 <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em; margin: 0 auto 2ch auto;"><STRONG>Please Note:</STRONG> Sky+ is now a legacy service that Sky are winding down</DIV> <DIV style="margin-top: 1ch;">Sky no longer send out Engineers/Technicians for <STRONG>Sky+</STRONG> customers or replace boxes unless they already have <STRONG>Sky Protect Insurance</STRONG> with Domestic &amp; General</DIV> <DIV style="margin-top: 1.5ch;">If you don't have Sky Protect then you''ll need to either commission a local satellite installer, purchase a replacement secondhand or consider moving to Sky Q for satellite TV or Sky Glass/Stream for IPTV ( <EM>please do your research</EM> )</DIV> Fri, 26 Jan 2024 10:57:31 GMT https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546874#M146295 Annie+UK 2024-01-26T10:57:31Z https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546883#M146296 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3958906">@Tony83</a>&nbsp;</P> <P>Slight amendment to the above post ~ it's Sky Protect through <U>Domestic</U> and General Insurance.&nbsp;</P> Fri, 26 Jan 2024 10:34:10 GMT https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546883#M146296 Daniel0210 2024-01-26T10:34:10Z https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546924#M146297 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3958906">@Tony83</a>&nbsp;in what way is the box not working? No lights on the front panel ?&nbsp; Error message? And what have you tried?</P> Fri, 26 Jan 2024 10:58:46 GMT https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546924#M146297 Mark39 2024-01-26T10:58:46Z https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546938#M146299 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3958906">@Tony83</a>&nbsp;As the box is old is it Sky+ SD or Sky+ HD?</P> Fri, 26 Jan 2024 11:12:50 GMT https://helpforum.sky.com/t5/Sky/My-sky-box-isn-t-working/m-p/4546938#M146299 Exiled-in-HH 2024-01-26T11:12:50Z