topic Re: HDMI in Sky+

HDMI

Nataliaholly — Wed, 10 Jan 2024 17:52:52 GMT

HDMI Error Blue screen - Changed HDMI Cable and switched off box and TV. Upon reboot pressing home button sky home page appears for seconds and then dissapears.

Re: HDMI

Lisa-P1987 — Thu, 11 Jan 2024 09:03:14 GMT

Hi there @Nataliaholly , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: HDMI

Lisa-P1987 — Sat, 13 Jan 2024 12:52:33 GMT

Thanks for chatting to us @Nataliaholly . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

Re: HDMI

Nataliaholly — Sat, 13 Jan 2024 13:12:31 GMT

I joined the chat and have had no response!