https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522299#M145518 <P>Try removing the Card and giving it a wipe with a dry cloth.</P> Sat, 30 Dec 2023 16:15:24 GMT Mark39 2023-12-30T16:15:24Z https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522295#M145517 <P>Can’t get any Sky programmes on my TV and there is a message on the screening saying, "There is a problem with your viewing card".&nbsp;</P> Sat, 30 Dec 2023 16:12:04 GMT https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522295#M145517 JonathanTang 2023-12-30T16:12:04Z https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522299#M145518 <P>Try removing the Card and giving it a wipe with a dry cloth.</P> Sat, 30 Dec 2023 16:15:24 GMT https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522299#M145518 Mark39 2023-12-30T16:15:24Z https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522302#M145519 <P>If you have not ordered Sky Q in the last couple of months and the order been canceled&nbsp; then you could try performing a <STRONG>New Install</STRONG><BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">See question <STRONG>Q21</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq.php?dark#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG></DIV> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">Additional help with your viewing card can be found <STRONG><A title="Sky viewing card help" href="https://www.sky.com/help/articles/sky-viewing-card-help-activate-plus" target="_blank">here</A></STRONG></DIV> Sat, 30 Dec 2023 16:16:57 GMT https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522302#M145519 Annie+UK 2023-12-30T16:16:57Z https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522568#M145532 <P>Did you get this sorted? My mum has this problem as well</P><P>&nbsp;</P> Sat, 30 Dec 2023 20:32:47 GMT https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522568#M145532 Gail17 2023-12-30T20:32:47Z https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522571#M145533 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3938143">@Gail17</a>&nbsp;wrote:<BR /> <P>Did you get this sorted? My mum has this problem as well</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Has she tried the suggestions here?</P> Sat, 30 Dec 2023 20:36:11 GMT https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522571#M145533 Mark39 2023-12-30T20:36:11Z https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522575#M145534 <P>I will try tomorrow - she is 87 so I will have to go to her house and try and sort it out!</P> Sat, 30 Dec 2023 20:37:53 GMT https://helpforum.sky.com/t5/Sky/Problem-with-my-viewing-card/m-p/4522575#M145534 Gail17 2023-12-30T20:37:53Z