https://helpforum.sky.com/t5/Sky/Error-message-viewing-card-not-authorised-when-accessing-sky-sports-and-live-pause-available/m-p/4515580#M145287 <P>I cancelled sky q about three months ago had this anything to do with it&nbsp;</P> Wed, 20 Dec 2023 21:16:08 GMT Lossie+granny 2023-12-20T21:16:08Z https://helpforum.sky.com/t5/Sky/Error-message-viewing-card-not-authorised-when-accessing-sky-sports-and-live-pause-available/m-p/4515580#M145287 <P>I cancelled sky q about three months ago had this anything to do with it&nbsp;</P> Wed, 20 Dec 2023 21:16:08 GMT https://helpforum.sky.com/t5/Sky/Error-message-viewing-card-not-authorised-when-accessing-sky-sports-and-live-pause-available/m-p/4515580#M145287 Lossie+granny 2023-12-20T21:16:08Z https://helpforum.sky.com/t5/Sky/Error-message-viewing-card-not-authorised-when-accessing-sky-sports-and-live-pause-available/m-p/4515583#M145288 <P>Unfortunately, yes. When you order Sky Q, your Sky+ Viewing Card is marked to be disabled at some future point. The process,isn't reversed when you cancel the Sky Q order. You'll need to contact Sky to request a replacement Viewing Card.&nbsp;</P> Wed, 20 Dec 2023 21:19:26 GMT https://helpforum.sky.com/t5/Sky/Error-message-viewing-card-not-authorised-when-accessing-sky-sports-and-live-pause-available/m-p/4515583#M145288 Mark39 2023-12-20T21:19:26Z