topic Re: Entitled to Discovery + in Sky+

Entitled to Discovery +

Falkenna — Fri, 10 Nov 2023 11:59:40 GMT

I desperately want Discovery+ and Sky now says all TV subscribers are entitled - but broadband in my area is so poor I refuse to give up satellite TV for streaming. So Sky Q is not an option, how can I access Discovery+

Re: Entitled to Discovery +

GD1 — Fri, 10 Nov 2023 12:02:38 GMT

@Falkenna Sky Q is a satellite delivered service like Sky+, the only exception is the On-demand & apps like discovery+, netflix etc are online (On demand on Sky + is also online so no differencet there).

There would be no need to give up satellite with Sky Q i'm not sure why you think you would need to?

Re: Entitled to Discovery +

TimmyBGood — Fri, 10 Nov 2023 14:11:11 GMT

@Falkenna wrote:

but broadband in my area is so poor

Discovery+ is a streaming app, not a satellite broadcast service: without adequate broadband you aren't going to be able to access it, no matter what Sky says you are 'entitled' to.

https://support.discoveryplus.com/hc/en-gb/articles/360018652678-discovery-supported-devices

Discovery says:

Note For the best streaming experience, you need a minimum download speed of 5 Mbps and at least 20 Mbps for 4K content. The resolution and quality automatically adjust in the discovery+ app depending on the speed of your internet connection.

Re: Entitled to Discovery +

Falkenna — Fri, 10 Nov 2023 14:23:20 GMT

Seriously? Everything I had read about Sky Q suggested it was a move to full streaming. (And of course I am unable to talk to Sky directly about it, as always.) My broadband is good enough to watch Prime and Netflix MOST nights, sometimes with interruptions or pixellation, so Discovery+ wouldn't be a problem. Are there any other downside differences in moving to Sky Q? I believe I can record the same way only better?

Re: Entitled to Discovery +

SKY1992bf — Fri, 10 Nov 2023 14:33:17 GMT

@Falkenna sky glass or sky stream are skys streaming platforms

sky Q is Sky's satellite platform that supports apps over a broadband connection

so if you want discovery but still want satellite tv sky Q is the way to go

Re: Entitled to Discovery +

Mark39 — Fri, 10 Nov 2023 14:40:16 GMT

@Falkenna wrote:

Are there any other downside differences in moving to Sky Q?

That's a matter of judgement. Sky Q is certainly different, but when I switched I quickly became accustomed to them.

I believe I can record the same way only better?

You can still record to an on-board hard disk. You can record 5 /6 programmes at the same time.

Re: Entitled to Discovery +

oj01 — Fri, 10 Nov 2023 15:17:23 GMT

@Falkenna Take a look at this thread put together by @nigea99

https://helpforum.sky.com/t5/Sky-Q/Switching-from-SKY-SKY-HD-to-SKY-Q-some-points-to-note/m-p/4470093#M610808

Re: Entitled to Discovery +

TimmyBGood — Fri, 10 Nov 2023 15:57:47 GMT

@Falkenna

Also keep in mind that Q really is quite viable for Sky on-demand content (even UHD) on even a slower internet connection because this downloads to the hard drive and so can be left to arrive overnight.

Streaming apps, however, require the bandwidth for their resolution and are not spooled to disk.

Re: Entitled to Discovery +

Falkenna — Fri, 10 Nov 2023 22:11:03 GMT

Thanks for your help. I will switch as soon as I can tidy up my current recordings to be lost - and when Sky has a good enough offer.