topic Re: High rise apartment issues with sky box in Sky+

High rise apartment issues with sky box

Sandra622 — Thu, 02 Nov 2023 17:51:49 GMT

Hi when I moved into this high rise flats I already had a sky + box but wasn't getting all the channels and signal kept drifting and sky didn't seem to know how to solve the problem. Eventually I found out there are communal engineers so I asked if thy could sort this issue with my sky+ box ? A guy came and said this old building has only one feed and sky+ box needs switching to this single feed ?? He used the sky remote to do something with the sky+ box and everything was perfect when he "switched it over" does anyone know what he did to get my sky+ box working properly ? I wish I'd of watched what he did but I didn't ?

Re: High rise apartment issues with sky box

Mark39 — Thu, 02 Nov 2023 17:55:16 GMT

Yes, he will have turned on Single Feed Mode in your Sky box settings. The setting is in the hidden Installer Menu, which you can access by keying Services,0,0,1,Select on your remote.

Re: High rise apartment issues with sky box

Sandra622 — Thu, 02 Nov 2023 18:29:36 GMT

Thank you very much ! Can I do this myself ?

Re: High rise apartment issues with sky box

caesarome — Thu, 02 Nov 2023 19:28:24 GMT

@Sandra622 wrote:

Can I do this myself ?

Yes, just use your remote and press those buttons then you will see the single feed option.

Re: High rise apartment issues with sky box

Mark39 — Thu, 02 Nov 2023 19:52:19 GMT

@Sandra622 wrote:

Thank you very much ! Can I do this myself ?

Be sure not to try out the other options in the Installer Menu, unless you know what you're doing!

Re: High rise apartment issues with sky box

Sandra622 — Fri, 03 Nov 2023 08:50:58 GMT

@Mark39 @Thanks for info is it the same with a qbox ? Sorry for being a pain there are some elderly in this block of flats that are having issues with sky+ if I can help them I'd be over the moon. Thanks again for helping me . Sandra

Re: High rise apartment issues with sky box

Mark39 — Fri, 03 Nov 2023 10:21:46 GMT

@Sandra622 wrote:

@Mark39 @Thanks for info is it the same with a qbox ? Sorry for being a pain there are some elderly in this block of flats that are having issues with sky+ if I can help them I'd be over the moon. Thanks again for helping me . Sandra

No, it's not the same for Sky Q, I'm afraid.

Re: High rise apartment issues with sky box

Sandra622 — Fri, 03 Nov 2023 10:23:06 GMT

@Mark39 @Again thanks for info mark . Regards Sandra