topic Re: New netplug 200+ in Sky+

New netplug 200+

owen+1978 — Wed, 25 Oct 2023 19:09:51 GMT

I was wondering whether Sky would replace my netplug 200+ as I am unable to access on demand services.

Many Thanks

Owen

Annie+UK — Wed, 25 Oct 2023 19:17:02 GMT

Sky have dropped Repair/Maintenance/Replacement support for Sky+ customers unless they have Sky Protect Insurance

Mark39 — Wed, 25 Oct 2023 19:13:43 GMT

@owen+1978 wrote:

I was wondering whether Sky would replace my netplug 200+ as I am unable to access on demand services.

So far as I'm aware this isn't a Sky device.

GD1 — Wed, 25 Oct 2023 19:49:04 GMT

@owen+1978 You could easily buy a Sky Wireless Connector SC01 from that well known auction site for a few ££'s

owen+1978 — Wed, 25 Oct 2023 20:42:14 GMT

Could you please advise me which one I would need to buy as I am not very technical, and would like to get my on demand services back?

Many Thanks

Owen

TimmyBGood — Thu, 26 Oct 2023 10:09:00 GMT

@owen+1978 wrote:

my netplug 200+

That appears to be a Powerline network adaptor: there should be a second one somewhere making a link between your router and your Sky box.

If one or both of these have failed, any pair of modern Powerline adapters should be a suitable replacement.