topic Re: SKY+HD Boxes Software Updates in Sky+

SKY+HD Boxes Software Updates

michaelH0903 — Wed, 18 Oct 2023 13:24:01 GMT

I have just installed a replacement[from Sky] Sky+HD box,but I cannot manually start the upgrade procedure?I rang Sky Technical and they told me that they thought that SKY may have stopped sending updated software automatically because they were now classed as Legacy items.The main reason im asking is that the replacement works,but the TIME on the screen is GMT,and there is no way I can change it as its done automatically.Does anyone know anything about this?Sky have actually offered me a replacement Sky Q 1TB box at no cost to me. Thanks for reading this Michael

Re: SKY+HD Boxes Software Updates

Annie+UK — Wed, 18 Oct 2023 13:32:16 GMT

The correct manual software update procedure is Q04 in my Sky Plus FAQ

Re: SKY+HD Boxes Software Updates

Mark39 — Wed, 18 Oct 2023 13:35:18 GMT

It's certainly possible that Sky are no longer supporting updates for Sky+ boxes. How are you trying to force a manual update? It sometimes takes several attempts.

Edited to add: I believe the latest version is R024.092.10.00P

Re: SKY+HD Boxes Software Updates

Annie+UK — Wed, 18 Oct 2023 13:37:39 GMT

@Mark39 The latest is: R024 . 092 . 11 . 00P

Re: SKY+HD Boxes Software Updates

TimmyBGood — Wed, 18 Oct 2023 13:57:53 GMT

@michaelH0903 wrote:

Sky have actually offered me a replacement Sky Q 1TB box at no cost to me.

Of course, because that's the current platform, starts a new 18-month minimum term and gives them the chance to upsell your subscription bundle. The Q box itself is loaned to users by Sky, not sold, and so remains Sky property.

Re: SKY+HD Boxes Software Updates

michaelH0903 — Sun, 22 Oct 2023 10:15:39 GMT

Thanks to those who responded.Im pleased to say that I have now maneged to force my Sky+HD box to download the updates you mentioned and my screen time is now set to BST,I hope that it will reset to GMT at the end of the month Michael