https://helpforum.sky.com/t5/Sky/I-have-lost-signal/m-p/4454446#M143661 <P>Ok it started a few days ago wanted to watch a channel and the dreaded no signal message popped up.&nbsp; Tried another channel worked fine.&nbsp; &nbsp;So switch off for 2 minutes.&nbsp; Still not luck.&nbsp; Checked settings and port two didn't have any signal so I unscrewd both and reconnect them.&nbsp; I did notice that the box was really hot.&nbsp; No luck again.&nbsp; So unplugged the sky box and let until the next day to cool down.&nbsp; My friend did say check the viewing card if looks fried.&nbsp; So I think this is why&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="16975675736613774142587077455551.jpg" style="width: 3000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/94341iA083234200F51A75/image-size/medium?v=v2&amp;px=400" role="button" title="16975675736613774142587077455551.jpg" alt="16975675736613774142587077455551.jpg" /></span></P><P> </P> Tue, 17 Oct 2023 18:34:06 GMT Carrie6417_ 2023-10-17T18:34:06Z https://helpforum.sky.com/t5/Sky/I-have-lost-signal/m-p/4454446#M143661 <P>Ok it started a few days ago wanted to watch a channel and the dreaded no signal message popped up.&nbsp; Tried another channel worked fine.&nbsp; &nbsp;So switch off for 2 minutes.&nbsp; Still not luck.&nbsp; Checked settings and port two didn't have any signal so I unscrewd both and reconnect them.&nbsp; I did notice that the box was really hot.&nbsp; No luck again.&nbsp; So unplugged the sky box and let until the next day to cool down.&nbsp; My friend did say check the viewing card if looks fried.&nbsp; So I think this is why&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="16975675736613774142587077455551.jpg" style="width: 3000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/94341iA083234200F51A75/image-size/medium?v=v2&amp;px=400" role="button" title="16975675736613774142587077455551.jpg" alt="16975675736613774142587077455551.jpg" /></span></P><P> </P> Tue, 17 Oct 2023 18:34:06 GMT https://helpforum.sky.com/t5/Sky/I-have-lost-signal/m-p/4454446#M143661 Carrie6417_ 2023-10-17T18:34:06Z https://helpforum.sky.com/t5/Sky/I-have-lost-signal/m-p/4454455#M143662 <P>It's very unlikely to be anything to do with the Viewing Card. The discolouration is normal.</P> <P>&nbsp;</P> <P>If you're seeing a no&nbsp;<EM>satellite&nbsp;</EM> signal, there's more likely to be a problem somewhere with your dish setup, which will require an engineer. Unless you have Sky Protect, that won't be Sky, so you'll need to consult a local satellite installer.</P> <P>&nbsp;</P> <P>Alternatively now might be the time to upgrade to Sky Q - the installation involves checking the dish etc at no additional cost.</P> Tue, 17 Oct 2023 18:45:13 GMT https://helpforum.sky.com/t5/Sky/I-have-lost-signal/m-p/4454455#M143662 Mark39 2023-10-17T18:45:13Z