https://helpforum.sky.com/t5/Sky/Viewing-card-wont-go-back-into-sky-box/m-p/4451846#M143584 <P>I was cleaning sky box and accidently touched the viewing card and it has popped out of the box. I have pushed it in but it will not stay in it. I can now see it slightly sticking out. I do not have access to my recorded programmes and the tv picture has white dots in the background. Help!</P> Sat, 14 Oct 2023 17:26:50 GMT Val5 2023-10-14T17:26:50Z https://helpforum.sky.com/t5/Sky/Viewing-card-wont-go-back-into-sky-box/m-p/4451846#M143584 <P>I was cleaning sky box and accidently touched the viewing card and it has popped out of the box. I have pushed it in but it will not stay in it. I can now see it slightly sticking out. I do not have access to my recorded programmes and the tv picture has white dots in the background. Help!</P> Sat, 14 Oct 2023 17:26:50 GMT https://helpforum.sky.com/t5/Sky/Viewing-card-wont-go-back-into-sky-box/m-p/4451846#M143584 Val5 2023-10-14T17:26:50Z https://helpforum.sky.com/t5/Sky/Viewing-card-wont-go-back-into-sky-box/m-p/4451858#M143585 <P>Is the card in with the gold square on the top?</P> <P>&nbsp;</P> <P>Also the card should be behind a flap so should not be possible to remove whilst cleaning!</P> Sat, 14 Oct 2023 17:41:08 GMT https://helpforum.sky.com/t5/Sky/Viewing-card-wont-go-back-into-sky-box/m-p/4451858#M143585 Annie+UK 2023-10-14T17:41:08Z