topic Re: Programme synopsis is not available how do I fix it in Sky+

Programme synopsis is not available how do I fix it

Mrs+Bea — Thu, 02 Mar 2023 14:28:53 GMT

I'v read previous comments and tried them all, but I still not resolved

Re: Programme synopsis is not available how do I fix it

Annie+UK — Thu, 02 Mar 2023 14:30:25 GMT

What are your Signal Strengths/Qualities? Take a look at the link below:

Question Q11 in my Sky Plus F⋅A⋅Q

Re: Programme synopsis is not available how do I fix it

Mrs+Bea — Thu, 02 Mar 2023 14:37:41 GMT

Input 1 All OK

Input 2 no signal

Re: Programme synopsis is not available how do I fix it

Annie+UK — Thu, 02 Mar 2023 14:47:29 GMT

So you have a hardware fault with Input 2, Check the cable, if you find nothing obvious your have to call someone out to take a look

Re: Programme synopsis is not available how do I fix it

Mrs+Bea — Thu, 02 Mar 2023 14:49:43 GMT

Thank you so much for your help, much appreciated. I'll call someone for help

Re: Programme synopsis is not available how do I fix it

Mrs+Bea — Fri, 08 Sep 2023 21:14:44 GMT

Hmmm I've got the same problem signal 2 all blue, seems funny as it's just happened after cancelling sky protct insurance

Re: Programme synopsis is not available how do I fix it

Mark39 — Fri, 08 Sep 2023 22:23:41 GMT

@Mrs+Bea wrote:

Hmmm I've got the same problem signal 2 all blue, seems funny as it's just happened after cancelling sky protct insurance

I doubt Sky would waste resource by sending an engineer out specifically to mess with your dish setup....

You can restore your programme synopsis temporarily by setting Single Feed Mode on in your Sky box settings.

Re: Programme synopsis is not available how do I fix it

Mrs+Bea — Sat, 09 Sep 2023 08:46:00 GMT

Thank you Mark, sorry I was a bit grumpy last night and yes I agree Sky wouldn.t do anything like I sugessted, but I wil try your idea. thanks again 🙂

Re: Programme synopsis is not available how do I fix it

Mark39 — Sat, 09 Sep 2023 08:48:18 GMT

@Mrs+Bea wrote:

Thank you Mark, sorry I was a bit grumpy last night and yes I agree Sky wouldn.t do anything like I sugessted, but I wil try your idea. thanks again 🙂

No worries, we all get grumpy some days! 🙂