topic Re: Sky Hd no signal issue in Sky+

Sky Hd no signal issue

ZH1 — Mon, 04 Sep 2023 10:08:19 GMT

Hi everyone. I've had sky q but they didn't change the LNB satellite as pre sky q box I had the old sky hd box, I actually had to buy another sky hd box as I threw mine out, but it keeps saying no signal, any ideas to how to get the free view channels back on without it saying no signal?

Re: Sky Hd no signal issue

Mark39 — Mon, 04 Sep 2023 10:10:47 GMT

If you had Sky Q the LNB was changed. Sky Q won't work with a Sky+ LNB. You'll need to get it replaced with a standard LNB.

Re: Sky Hd no signal issue

TimmyBGood — Mon, 04 Sep 2023 10:59:25 GMT

@ZH1 wrote:

I've had sky q but they didn't change the LNB satellite as pre sky q box I had the old sky hd box

The LNB must have been changed to facilitate Q box use, and chances are it was a Q-only LNB which was put in place.

Re: Sky Hd no signal issue

ZH1 — Mon, 04 Sep 2023 11:40:28 GMT

I just said the LNB wasn't changed when they installed the sky Q

Re: Sky Hd no signal issue

Annie+UK — Mon, 04 Sep 2023 11:44:46 GMT

@ZH1 wrote:

I just said the LNB wasn't changed when they installed the sky Q

Sky Q uses a Wideband LNB, Sky+ does not use wideband LNBs so it would be impossible for Sky Q to be installed on a Sky+ LNB and work!!

Re: Sky Hd no signal issue

ZH1 — Mon, 04 Sep 2023 11:58:03 GMT

So a universal lnb is required?

Re: Sky Hd no signal issue

Annie+UK — Mon, 04 Sep 2023 12:07:27 GMT

If you have a HyBrid LNB then you need to make sure the Sky+ is connected to the correct ports on the LNB