topic No Satellite Siginal in Sky+

No Satellite Siginal

MINI691 — Fri, 01 Sep 2023 11:02:10 GMT

I have not satellite.

I have log off 4 times and restart everything including restarting box.

I just want to speak with someone to get it fixed otherwise i am cancelling my contract. I am paying £158 for no service for the past 24 hours

Re: No Satellite Siginal

Annie+UK — Fri, 01 Sep 2023 11:31:51 GMT

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky

Re: No Satellite Siginal

GD1 — Fri, 01 Sep 2023 12:23:12 GMT

@MINI691 wrote:

I just want to speak with someone to get it fixed otherwise i am cancelling my contract. I am paying £158 for no service for the past 24 hours

You're only addressing other customers in the forum, threats to cancel will have zero affect and won't get any action from Sky.

You can use this link and if after following the steps you can book an engineer https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-live-sky-tv/sky-plus-nss/articles/sky-tv-no-satellite-signal-sky-plus