https://helpforum.sky.com/t5/Sky/I-m-having-trouble-with-my-sky-tv-the-couple-of-month-s-my-tellys-has-been-shutting-down-saying-ther/m-p/4398174#M142335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3824661">@Jimbob19681</a>&nbsp;welcome to the forum <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>You may not be aware that we're mainly customers here, same as you.</P> <P>&nbsp;</P> <P>If your Sky box is stuck on 'initialising' it's not receiving a signal from your satellite dish, or possibly, if the box is very old, it may have developed a fault.&nbsp;</P> <P>&nbsp;</P> <P>Best thing to do is give Sky a call to book an engineer who will find the source of the problem. Sky will undoubtedly urge you to upgrade to Sky Q, but you don't have to do that if you don't want to.</P> Wed, 30 Aug 2023 08:36:55 GMT Mark39 2023-08-30T08:36:55Z https://helpforum.sky.com/t5/Sky/I-m-having-trouble-with-my-sky-tv-the-couple-of-month-s-my-tellys-has-been-shutting-down-saying-ther/m-p/4398126#M142334 <P>My sky telly keeps turning off saying no signal it's been doing this for months now and this morning I couldn't get a picture at all it was saying my sky box is still installing I've never had so much trouble with my sky since I've been with you,can you please help.</P> Wed, 30 Aug 2023 07:47:15 GMT https://helpforum.sky.com/t5/Sky/I-m-having-trouble-with-my-sky-tv-the-couple-of-month-s-my-tellys-has-been-shutting-down-saying-ther/m-p/4398126#M142334 Jimbob19681 2023-08-30T07:47:15Z https://helpforum.sky.com/t5/Sky/I-m-having-trouble-with-my-sky-tv-the-couple-of-month-s-my-tellys-has-been-shutting-down-saying-ther/m-p/4398174#M142335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3824661">@Jimbob19681</a>&nbsp;welcome to the forum <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>You may not be aware that we're mainly customers here, same as you.</P> <P>&nbsp;</P> <P>If your Sky box is stuck on 'initialising' it's not receiving a signal from your satellite dish, or possibly, if the box is very old, it may have developed a fault.&nbsp;</P> <P>&nbsp;</P> <P>Best thing to do is give Sky a call to book an engineer who will find the source of the problem. Sky will undoubtedly urge you to upgrade to Sky Q, but you don't have to do that if you don't want to.</P> Wed, 30 Aug 2023 08:36:55 GMT https://helpforum.sky.com/t5/Sky/I-m-having-trouble-with-my-sky-tv-the-couple-of-month-s-my-tellys-has-been-shutting-down-saying-ther/m-p/4398174#M142335 Mark39 2023-08-30T08:36:55Z