topic Re: No signal in Sky+

No signal

Scholesy1 — Sat, 12 Aug 2023 05:57:06 GMT

Through my Sky + multi room box I can watch terrestrial channels but when I try to watch Sports, Cinema or even Sky News it says 'no signal'.
Signal is showing 'good'.
Strange how I only get certain channels and not others. Subscription is up to date as all channels work on my main box.
Thanks in advance.

Re: No signal

Mark39 — Sat, 12 Aug 2023 06:46:03 GMT

I assume that's 'no satellite signal', rather than 'no signal'. Can you watch these channels on your main Sky+ box?

Re: No signal

Scholesy1 — Sat, 12 Aug 2023 07:02:15 GMT

States 'isn't getting a satellite signal'.
Confused because if this was the case how would I receive some channels when that's my only source?

thanks

Re: No signal

Mark39 — Sat, 12 Aug 2023 07:26:28 GMT

Oh it's perfectly possible to receive a good signal on some channels and no signal on others, depending on tuning parameters.

Re: No signal

Scholesy1 — Sat, 12 Aug 2023 07:50:59 GMT

Does that mean it's just a case of getting my dish checked/realigned?
Thanks

Re: No signal

Mark39 — Sat, 12 Aug 2023 10:16:24 GMT

I've reread your first post and given that all channels are working OK on your main box, it's unlikely to be a dish alignment problem, and more likely an issue with either the LNB (especially if it's more than 5 years old) or possibly cabling.

If yon book an engineer they'll be able to pinpoint the cause.

Re: No signal

Scholesy1 — Mon, 14 Aug 2023 05:28:57 GMT

Engineer booked. Thanks