topic Re: CANNOT RECORD FROM PLANNER ON SKY + in Sky+

cannot pre record from planner

Morrisins3 — Fri, 04 Aug 2023 14:11:59 GMT

i cannot pre record from my sky+ box planner

Re: cannot pre record from planner

Mark39 — Fri, 04 Aug 2023 14:25:01 GMT

What happens when you try? Error message? Does it appear in your Planner? Details will help us to help you.

CANNOT RECORD FROM PLANNER ON SKY +

Morrisins3 — Fri, 04 Aug 2023 16:28:27 GMT

i tried sky planner rebiuld 3 times and pulled the plug out it worked after that but is now not working after 30 minutes i tried the sky rebulid twice now it only records live not in the plANNER

Options

Mark39

Re: CANNOT RECORD FROM PLANNER ON SKY +

caesarome — Fri, 04 Aug 2023 16:32:13 GMT

@Morrisins3

You posted this earlier today and were asked the question by @Mark39 about what is actually happening but you still haven't answered this question so what do you mean by:

"now it only records live not in the planner"

Do you mean you can't set up future scheduled recordings ?

Re: CANNOT RECORD FROM PLANNER ON SKY +

Mark39 — Fri, 04 Aug 2023 16:36:33 GMT

When you find a future programme you want to record in the TV Guide and press record on your remote, is the programme entered into your Planner?

What does your Planner show after the recording should have been made? Does it show FAILED? If so, highlight the FAILED recording and press the 'i' button on your remote. The reason for it failing will be shown on screen at the end of the programme synopsis. What does it say?

Re: cannot pre record from planner

Morrisins3 — Fri, 04 Aug 2023 16:46:25 GMT

its not saying any thing and no no its not entered the red record button does not work on pre recorrded programmes but it will record live

to clarify i record my progammes every friday as not all are on series link so i go to the tv guide and pre record but it does not work or in reminder mode i managed to pre record 90% of them but then it stopped working on all priogrammes in tv guide i meant to say tv guide not planner its been a long day its been 4 hours now trying to pre record 5 programmes not good

Re: cannot pre record from planner

caesarome — Fri, 04 Aug 2023 18:22:41 GMT

Can you give some examples of those that are not working so:

Program Name

Channel

Day and Time

Re: cannot pre record from planner

Mark39 — Fri, 04 Aug 2023 18:43:39 GMT

@Morrisins3 as a Planner Rebuild hasn't put this right, I think you might have to try a full System Reset (from the same menu as a Planner Rebuild) but be aware that it will delete everything from your Planner.

Re: cannot pre record from planner

Morrisins3 — Fri, 04 Aug 2023 19:00:33 GMT

I CAN,T DO THAT I,VE GOT TOO MANY RECORDINGS I WANTTO KEEP

Re: cannot pre record from planner

Paul250378 — Fri, 04 Aug 2023 23:23:49 GMT

hi my sky now work , waiting tv schedule ? Other boxes around the house not working with main box not able to watching recording or other apps

Re: cannot pre record from planner

Mark39 — Sat, 05 Aug 2023 06:53:23 GMT

@Paul250378 you've posted in the Sky+ forum, but it looks like you have Sky Q or Sky Stream. If you tell us which we can move your post to the forum best able,to help you.

Re: cannot pre record from planner

Morrisins3 — Sat, 05 Aug 2023 10:33:55 GMT

ITS SKY+