topic Re: Cannot open cover on remote. in Sky+

Cannot open cover on remote.

Rollisteve — Mon, 31 Jul 2023 13:31:39 GMT

Cannot remove cover on remote. It seems like a sealed unit but the tiny down arrow suggests the cover should slide away but I can't do it.

Re: Cannot open cover on remote.

Daniel0210 — Mon, 31 Jul 2023 13:40:42 GMT

@Rollisteve

Presumably a Sky+ remote as you've posted on that board. Push the clip on the battery cover downwards and pull the battery cover off the body of the remote.

Re: Cannot open cover on remote.

DetMerc — Mon, 31 Jul 2023 16:22:17 GMT

It is more lift away rather than slide away.
Here is a video which might help - https://www.youtube.com/watch?v=TTltF-i0b5w

Re: Cannot open cover on remote.

emteepeeess — Mon, 31 Jul 2023 17:48:50 GMT

@Rollisteve wrote:
Cannot remove cover on remote. It seems like a sealed unit but the tiny down arrow suggests the cover should slide away but I can't do it.

Hopefully you've done it - but it isn't sealed, it isn't a slide action and there's no arrow on any of my Sky+ remotes (which makes me wonder if that's not what you have)

If you do, there's a clip at the near end of the battery cover.

Get a thumbnail under the near side of the clip, push it forward (1) and lift (2). It can be quite difficult if the remote is old and has a lot of gunk under the cover.

Re: Cannot open cover on remote.

Mark39 — Mon, 31 Jul 2023 18:46:06 GMT

@Rollisteve wrote:

Cannot remove cover on remote. It seems like a sealed unit but the tiny down arrow suggests the cover should slide away but I can't do it.

I suspect it's a Sky Q or Sky Glass/Stream remote.