https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355766#M140948 <P>It's a Sky + dish</P> Sat, 08 Jul 2023 10:57:07 GMT TommyB504 2023-07-08T10:57:07Z https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355741#M140946 <P>We are moving to a new house that already has a Sky dish. We have a Sky+ HD Box - do we need an engineer visit to connect to that old dish? I can't get the Chat Robot to answer the question, it's booked me an engineer visit but keeps talking about Sky Q. Thanks</P> Sat, 08 Jul 2023 10:33:57 GMT https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355741#M140946 TommyB504 2023-07-08T10:33:57Z https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355760#M140947 <P>Is the dish on the new house a <STRONG>Sky+</STRONG> dish or a <STRONG>Sky Q</STRONG> dish?</P> Sat, 08 Jul 2023 10:50:03 GMT https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355760#M140947 Annie+UK 2023-07-08T10:50:03Z https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355766#M140948 <P>It's a Sky + dish</P> Sat, 08 Jul 2023 10:57:07 GMT https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355766#M140948 TommyB504 2023-07-08T10:57:07Z https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355774#M140949 <P>That being the case, you can connect your box to the existing cables yourself <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> and inform Sky of the change of address on your account</P> Sat, 08 Jul 2023 11:09:15 GMT https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355774#M140949 Annie+UK 2023-07-08T11:09:15Z https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355823#M140950 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3796538">@TommyB504</a>&nbsp;wrote:<BR /> <P>It's a Sky + dish</P> <HR /></BLOCKQUOTE> <P>Just to check - have you been able to confirm that with the current home owner? A Sky+ dish and a Sky Q dish look the same.</P> Sat, 08 Jul 2023 12:15:28 GMT https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4355823#M140950 Mark39 2023-07-08T12:15:28Z https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4357320#M141007 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3796538">@TommyB504</a>&nbsp;</P> <P>&nbsp;</P> <P>As <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639">@Mark39</a> indicates, it's the same dish: what matters is the LNB (receiver horn)</P> <P>&nbsp;</P> <P>If the current occupant is using Sky Q through a standard Sky Q LNB then your Sky+ HD box will not receive a signal.</P> Mon, 10 Jul 2023 11:12:13 GMT https://helpforum.sky.com/t5/Sky/Move-with-Sky-HD-Box/m-p/4357320#M141007 TimmyBGood 2023-07-10T11:12:13Z