https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4354786#M140928 <P>We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Fri, 07 Jul 2023 08:00:43 GMT Mr+Flibbles+86 2023-07-07T08:00:43Z https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352520#M140865 <P>I have an error message advising to upgrade my subscription to watch catch up! I have been watching catch up for years until yesterday! Can anyone help please&nbsp;</P> Tue, 04 Jul 2023 20:10:53 GMT https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352520#M140865 Owen7819 2023-07-04T20:10:53Z https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352539#M140866 <P>Do you have the Sky Signature and HD package on your account ?</P> Tue, 04 Jul 2023 20:38:10 GMT https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352539#M140866 caesarome 2023-07-04T20:38:10Z https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352585#M140868 <P>Yes I do. It's only stopped working since yesterday.&nbsp;</P> Tue, 04 Jul 2023 21:28:16 GMT https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352585#M140868 Owen7819 2023-07-04T21:28:16Z https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352592#M140869 <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.</P> <P><BR />This link explains how this works:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.</P> Tue, 04 Jul 2023 21:37:59 GMT https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352592#M140869 caesarome 2023-07-04T21:37:59Z https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352719#M140870 <P>Thanks for escalating. We've sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3794899">@Owen7819</a></SPAN>.</P> Wed, 05 Jul 2023 07:24:46 GMT https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4352719#M140870 Tom-W19 2023-07-05T07:24:46Z https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4354786#M140928 <P>We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Fri, 07 Jul 2023 08:00:43 GMT https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4354786#M140928 Mr+Flibbles+86 2023-07-07T08:00:43Z https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4357074#M141001 <P>Had the same problem for months now, I had rung Sky about another issue was then asked if I wanted to go Sky Q I said I'm happy with my Sky+ but within hours I can't download catchup <span class="lia-unicode-emoji" title=":thinking_face:">🤔</span> I've decided I'm off when my contract is up they are no help as I've also rung and they are saying it's my broadband provider which has been checked and is ok can i add.</P> Mon, 10 Jul 2023 08:04:14 GMT https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4357074#M141001 MR66 2023-07-10T08:04:14Z https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4357092#M141002 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3789074">@MR66</a>&nbsp;as per the reply to your previous posts, it's a known issue affecting a small number of customers. Sky are investigating but after several months, there's still no solution yet.</P> Mon, 10 Jul 2023 08:30:40 GMT https://helpforum.sky.com/t5/Sky/I-am-unable-to-watch-any-catch-up-TV-with-the-error-message-advising-me-to-upgrade-my-subscription/m-p/4357092#M141002 Mark39 2023-07-10T08:30:40Z